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May be tasked with handling customer credit card payments. \nManage and resolve at least 40 Emails / calls daily within an inbound call center setting, engaging with sales representatives, customers and various internal departments. \nAttend and actively participate in departmental training sessions and communication meetings. \nPromptly brings concerns and intricate issues to the attention of the leadership team. \nSustain consistent performance levels in adherence to established KPIs concerning phone and system usage, while also upholding the quality of work to acceptable standards. \nMake required updates in SAP or the CRM Portal as per the process and its guidelines.","description_format":"text","description_chars":1984,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Sales & Marketing","E-commerce Marketing","Data Entry & Processing"],"lifecycle":[{"event":"open","at":"2026-10-05T11:57:36Z"}],"visa":[],"liveness":{"score":91,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.965,"p_room":0.945,"age_days":7,"expected_fill_days":20,"reasons":["conf:1","urgency","velocity","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vserve-ebusiness-solutions-customer-support-representative","json_url":"https://alion.io/job/vserve-ebusiness-solutions-customer-support-representative.json","meta":{"generated_at":"2026-10-13T06:03:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9459,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3801527},"rest":"https://alion.io/mcp/rest/get_company?id=3801527"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvserve-ebusiness-solutions-customer-support-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvserve-ebusiness-solutions-customer-support-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvserve-ebusiness-solutions-customer-support-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vserve-ebusiness-solutions-customer-support-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvserve-ebusiness-solutions-customer-support-representative"}]}