{"id":3707394,"url":"https://alion.io/job/vta-software-service-gmbh-application-support-engineer-mwd","title":"Application Support Engineer (m/w/d)","company":{"id":2508290,"name":"VTA Software & Service","domain":"vta-software.de","url":"https://alion.io/company/vta-software","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gelsenkirchen, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T12:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-03T12:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Bring die Energiewende voran – mit CEEMAS/CEETRAC Die VTA Software &\nService GmbH entwickelt fortschrittliche IT-Lösungen, die\nNachhaltigkeit, Effizienz und Innovation vereinen. Mit CEEMAS\nunterstützen wir Unternehmen in Energiewirtschaft, Logistik und\nChemie dabei, CO₂-Emissionen zu reduzieren, Nachhaltigkeit zu\ndokumentieren und ressourcenschonende Prozesse umzusetzen. Unsere\nLösungen betreiben wir als SaaS aus der Cloud – sicher betrieben\nnach ISO/IEC 27001 und Teil der kritischen Infrastruktur Deutschlands\nStellen. Deine Aufgaben – vielseitig & spannend Betreuung unserer\nKunden, Beantwortung ihrer Fragen und Lösung ihrer Anliegen\nMitwirkung an der Neu- und Weiterentwicklung von CEEMAS mit Blick auf\ndie Bedürfnisse unserer Kunden Analyse von Fehlern, Erkennen\nwiederkehrender Muster und Ableitung konkreter Verbesserungen für\nunsere Lösung Eigenständige Erstellung von Auswertungen und\nAbleitung relevanter Erkenntnisse Sicherstellung der Produktqualität\ndurch strukturierte Tests Das bringst Du mit – fachlich & menschlich\nAbgeschlossene Ausbildung oder Studium im Bereich Informatik bzw. eine\nvergleichbare Qualifikation Mehrjährige Berufserfahrung im IT-Umfeld\nGute Kenntnisse im Umgang mit Datenbanken (insbesondere Oracle,\nAbfragen und Strukturen) Sicherer Umgang mit MS Office; Kenntnisse in\nJira und Confluence sind von Vorteil Sorgfältige, strukturierte\nArbeitsweise mit hohem Anspruch an Dokumentation Selbstständige,\nkundenorientierte und analytische Arbeitsweise sowie ausgeprägte\nkonzeptionelle Fähigkeiten Offene und souveräne Kommunikation im\nTeam und mit unseren Kunden Ausgeprägte Teamfähigkeit,\nLernbereitschaft und Offenheit für neue, sich wandelnde Anforderungen\nSehr gute Deutsch- und Englischkenntnisse Das bieten wir – fair &\nflexibel Wir bieten Ihnen: Wertschätzung und Unterstützung für\ndeine fachliche und persönliche Entwicklung Ein erfahrener\nCoach/Mentor begleitet dich in der Anfangszeit und darüber hinaus\nAttraktive, leistungsgerechte Vergütungsstrukturen Unbefristete\nFestanstellung & zukunftssicherer Arbeitsplatz Flexible Arbeitszeiten\nund Mobile-Office für eine gute Work-Life-Balance Betriebliche\nAltersvorsorge Benefits wie JobRad-Fahrrad-Leasing, Zuschuss zur\nFitnessstudio-Mitgliedschaft, Betreuungskosten und\nMitarbeiterrabattportal Positives Arbeitsumfeld – überzeuge dich\nauf kununu: https://www.kununu.com/de/vta-software-service Neugierig\ngeworden? Wenn Du interessiert bist, freuen wir uns über Deine\nBewerbung. 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