{"id":1675052,"url":"https://alion.io/job/vtoc-clinical-coordinator","title":"Clinical Coordinator","company":{"id":678339,"name":"VTOC","domain":"optimalcare.com","url":"https://alion.io/company/optimalcare","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grand Rapids, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1575},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-01T20:34:28Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-04T00:30:55Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About the Role\nHelp ensure patients receive the coordinated, compassionate care they deserve. As a Physician Services Clinical Coordinator, you'll serve as the central point of connection between providers, patients, caregivers, and healthcare partners, helping navigate complex healthcare needs and ensuring care plans are carried out smoothly and efficiently. Through thoughtful coordination, communication, and follow-through, you'll help create a seamless care experience for elderly and medically complex patients.\nThis role is ideal for someone who thrives on organization, problem-solving, and building meaningful relationships while finding purpose in supporting patients and families. You'll coordinate services, manage provider orders, facilitate communication between care teams, support patient follow-up, and connect patients with the resources needed to support their health and well-being. Your attention to detail, proactive approach, and commitment to exceptional service will directly contribute to continuity of care, strong provider partnerships, and the delivery of high-quality, patient-centered healthcare.\nLocation \nHome Office: \nHours \nMonday to Friday, 8 a.m. to 5 p.m.\nRequired Qualifications\nHigh school diploma or GED\nCENA certification, MA certification, or equivalent work experience\nMinimum 1 year of experience in medical field or medical office setting\nStrong grasp of medical terminology\nProficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)\nReliable transportation with valid automobile insurance\nPreferred Qualifications\nAssociate's degree\nExperience with geriatric population and/or caregivers\nPrevious experience in care coordination or medical office management\nEssential Skills\nExcellent verbal and written communication abilities\nExceptional organizational and time management skills\nStrong problem-solving skills with creative thinking\nAbility to work well under stress and in urgent situations\nProfessional communication skills across all organizational levels\nUnderstanding of communication barriers (hearing loss, cognitive impairment)\nAbility to triage and prioritize effectively\nCustomer service orientation with empathy for elderly patients\nPay Range\n$18—$21 USD\nHow We Care for You\nMileage Reimbursement\nMinimum of 3 Weeks Paid Time Off for Full Time\nPart Time/Per Diem also accrue Paid Time Off\nMedical, Dental, and Vision Insurance\nHSA and FSA options including Dependent Care\nCompany paid Short Term Disability\nCompany paid Life Insurance\n401(k) with Employer Match\nPet Insurance\nID and Fraud Protection\nAnd more...\nOptimal Care is where your dedication meets a rewarding career. \nTop Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.\nAs a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day.\nWe are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life.\nWe live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.\nBackground Screening\nEmployment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.\nReasonable Accommodations\nWe offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.\nEqual Opportunity Employer\nWe believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.","description_format":"text","description_chars":4335,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Home office","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T08:05:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":75,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/vtoc-clinical-coordinator","json_url":"https://alion.io/job/vtoc-clinical-coordinator.json","meta":{"generated_at":"2026-10-04T02:18:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3267,"day_limit":5000,"remaining_today":1733,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}