{"id":3261040,"url":"https://alion.io/job/vulcan-customer-service-sales-support","title":"Customer Service + Sales Support","company":{"id":3239838,"name":"Vulcan","domain":"vulcan.co","url":"https://alion.io/company/vulcan-co","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":105000,"period":"year","method":"role_country_seniority_unknown","sample_n":66},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T05:22:30Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T11:55:36Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.\nWhat you will be responsible for:\nProcessing general phone and face-to-face sales enquiries\nPreparing sales quotes and orders\nProviding suitable solutions to our existing and potential customers\nDelivering excellent customer service and support through the sales process\nRequirements\nBackground of metals industry (preferred but not essential)\nAbility to work independently and as part of the team\nAttention to detail\nIntermediate computer skills\nPlease note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.\nBenefits\nProfessional but relaxed company culture \nGenerous parental leave policy\nOn the job training \nEmployee Assistance Programme \nAt Vulcan, we believe that being a diverse and inclusive workplace makes us better in every way. We are proud to have a diverse team from over 70 different countries and more than 90 different ethnicities from across our sites.\nIf the above sounds like you, please submit your details through the application form and we’ll be in touch ASAP. 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