Program Manager

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands leverage AI-powered digitalization to become more efficient, more intelligent, and more sustainable-and in doing so, enable more positive commerce.

Vusion is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team-agile thinkers, tech makers, and change agents-we can build the largest retail IoT platform in the world.

As a Program Manager based in Tokyo, you'll be responsible for leading complex customer programs from start to finish, including:

• Leading strategic implementation programs for major retail customers
• Coordinating cross-functional teams across Engineering, Operations, Product, Supply Chain, Sales and Customer Success
• Building trusted relationships with customer executives and key stakeholders
• Managing program scope, timelines, budgets, risks and governance
• Driving customer adoption and business transformation
• Ensuring successful delivery while identifying opportunities for future growth
• Continuously improving program management best practices across the organization.

You bring:

• 8+ years of experience in Program Management, Project Management, Customer Delivery or Consulting
• Experience delivering complex enterprise customer programs
• Strong stakeholder management and executive communication skills
• Experience working in international, cross-functional environments
• Strong leadership, planning and risk management capabilities
• Commercial awareness and customer-centric mindset
• Experience in Retail Technology, SaaS, IoT or Digital Transformation is highly preferred
• PMP, PgMP, Prince2 or Agile certification is a plus
• Fluent Japanese and English.