{"id":2207770,"url":"https://alion.io/job/vy-systems-application-support","title":"Application Support","company":{"id":3798320,"name":"VY Systems","domain":"vysystems.com","url":"https://alion.io/company/vy-systems-private-limited","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":19500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":549},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-09T14:06:32Z","employer_posted_date":null,"last_verified_at":"2026-10-09T14:06:32Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nWe are looking for an Application Support Engineer with hands-on experience in Linux/Unix, Windows administration, monitoring tools, and incident management. The candidate will be responsible for application monitoring, troubleshooting, incident resolution, and ensuring smooth production operations.\nKey Responsibilities\nProvide L1/L2 application and production support.\nTroubleshoot application, system, and server-related issues in Linux/Unix and Windows environments.\nMonitor application performance using Splunk, Grafana, and AppDynamics.\nHandle incidents, service requests, and changes using ServiceNow.\nPerform log analysis, root cause analysis (RCA), and issue resolution.\nCoordinate with application, infrastructure, and development teams to resolve production issues.\nEnsure SLA compliance and maintain proper incident documentation.\nSupport continuous monitoring and improve application stability and availability.\nRequired Skills\n3–5 years of experience in Application Support or Production Support.\nHands-on experience with Linux/Unix and Windows environments.\nExperience with monitoring tools such as Splunk, Grafana, or AppDynamics.\nWorking knowledge of ServiceNow and Incident Management.\nGood troubleshooting, analytical, and communication skills.\nWillingness to work in a production support environment.\nJob Details\nLocation: Hyderabad\nWork Mode: WFO\nNotice Period: Immediate Joiners Only\n\nSkills\nLinux/Unix, Production support, Microsoft Windows, ServiceNow, grafana, Splunk, AppDynamics","description_format":"text","description_chars":1518,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-10T00:22:00Z"}],"visa":[],"liveness":{"score":47,"band":"ok","label":"Likely open","p_open":1,"p_active":0.495,"p_room":0.945,"age_days":2,"expected_fill_days":5,"reasons":["seen:2","agency","velocity","win:mid"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/vy-systems-application-support","json_url":"https://alion.io/job/vy-systems-application-support.json","meta":{"generated_at":"2026-10-12T10:00:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15250,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3798320},"rest":"https://alion.io/mcp/rest/get_company?id=3798320"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvy-systems-application-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvy-systems-application-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvy-systems-application-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vy-systems-application-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvy-systems-application-support"}]}