Business Development Representative

About Vyne

Vyne is a healthcare technology company focused on helping dental practices and payers simplify and accelerate the revenue cycle. Serving more than 84,000 dental offices and hundreds of health plans and payers across the United States, Vyne provides integrated technology that streamlines claims, attachments, eligibility, and patient payment workflows.

By replacing fragmented, manual, and paper-based processes with modern, connected solutions, Vyne helps practices reduce administrative burden, improve efficiency, accelerate revenue, and spend more time focused on their patients.

At Vyne, you'll work alongside people who are passionate about what they do and genuinely invested in each other's success. As part of a remote-first organization, employees benefit from flexibility and work-life balance while collaborating to solve meaningful challenges across the dental industry. The work is impactful, the environment is collaborative, and our teams are united by a shared commitment to making healthcare work better.

Position Overview

Position Title: Business Development Representative

Organizational Relationship: Reports to Business Development Rep Manager

Job Family: Sales

Managerial Responsibilities: None

Classification: Non-Exempt / Full-Time

Location: Remote

Remote Work Eligibility: This position is fully remote and is currently available to employees residing in Utah, Indiana, Georgia, or Tennessee. Candidates must reside and work from one of these states to be considered for this position.

General Summary

Sales and marketing professional responsible for making outbound calls and fielding inbound leads to qualify and schedule practice consultations for prospective clients

Duties & Responsibilities

• Make approximately 80 daily contact attempts from company-provided strategic target lists, and inbound marketing qualified leads (MQLs).
• Convert all MQLs to Sales Qualified Leads by scheduling consultations with our team of Practice Revenue Advisors.
• Accurately track all sales-related activities and notes in Salesforce.
• Participate in scheduled meetings and share knowledge and techniques with fellow sales team members.
• Attend training and ensure comprehensive knowledge of both the value and the technical aspects of the Vyne Dental product offerings.
• Understand the competitive landscape and keep current on competitors' offerings and industry trends.
• Review and approve monthly commission statements in a timely manner.
• Work with all other departments as needed to achieve overall company goals on sales, customer satisfaction, and client retention.

Additional duties and responsibilities may be assigned as needed to support business and organizational objectives.

Education, Knowledge, Skills & Abilities

• High School/Technical Degree/Bachelors Degree, or equivalent experience
• 0-1 years of experience in an inside sales call center is preferred, though a combination of education and experience will be considered.
• Door-to-door either setters or closers or collections agencies a plus.
• Working knowledge of sales process and customer service.
• Experience in the dental industry, specifically dental billing and practice management is a plus.
• Experience in Revenue Cycle Management is a plus.
• GSuite and Salesforce experience is a plus.

Benefits & Perks

Vyne offers a comprehensive benefits package designed to support the health, financial well-being, families, and lifestyles of our employees, including:

• Medical, dental, and vision coverage
• Retirement savings benefits
• Paid time off and company holidays
• Paid parental leave
• Family support benefits, including diaper and wipes assistance for eligible employees during the first year
• Pet insurance
• Additional voluntary benefits
• Flexible and remote work opportunities, where applicable
• Professional development and career growth opportunities
• Collaborative, supportive, and people-focused work environment

Benefits and eligibility may vary based on position, employment status, location, and applicable plan terms.

Physical Demands:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Security Role/Responsibility:

Protected Health Information (“PHI”): This position may have access to and be responsible for the security of PHI/PI on an incidental basis.

Human Resource Information: This position may have access to and be responsible for the security of information including salary, insurance, reviews, resumes.

Financial Admin: This position may have access to and be responsible for the security of financial administrative accounts and corporate accounts.

Application Admin: This position may have access to and be responsible for securely administering user access to corporate applications.

Equal Employment Opportunity

Vyne provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status. In addition to federal law requirements, Vyne follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Use of Artificial Intelligence and Automated Tools in Hiring

Vyne may use artificial intelligence and automated tools to help review, screen, evaluate, and organize applications and interviews for this and other roles. This may include an automated tool that compares your application materials against the job requirements to generate a match score used to help prioritize recruiter review; a qualified recruiter reviews every application before any decision is made or communicated. These tools assist our hiring team and support human review; they are not the sole basis for hiring decisions. We do not use ZIP code or similar location data as a proxy for any protected characteristic. Interviews may be recorded and summarized with the help of these tools. Depending on your state or locality, you may have additional rights - including to notice, to an alternative (non-automated) process, to human review of a decision, to an accommodation, or to request deletion of certain information. To ask questions, request an alternative, or exercise any of these rights, contact [email protected].