{"id":2908353,"url":"https://alion.io/job/vyntra-professional-services-consultant","title":"Professional Services Consultant","company":{"id":694490,"name":"Vyntra","domain":"vyntra.com","url":"https://alion.io/company/vyntra","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nairobi, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"Bash","optional":false},{"name":"ElasticSearch","optional":false},{"name":"Linux","optional":false},{"name":"MariaDB","optional":false},{"name":"MS SQL","optional":false},{"name":"Oracle","optional":false},{"name":"pySpark","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Spark","optional":true}],"status":"live","first_seen_at":"2026-10-20T08:26:31Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T13:48:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Vyntra, we build solutions that give financial institutions full visibility of every transaction while protecting them against fraud and money laundering.\nAs a Professional services Consultant, you'll play a key role in bringing our technology to life for customers. You'll work directly with banks and financial institutions across the MEA region, guiding them through the implementation of our transaction intelligence platform, solving complex technical challenges and helping them get the most from our solutions.\nThis is a hands-on technical role with a strong customer-facing focus. You'll spend around 60-70% of your time working directly with customers, both virtually and onsite. One day you might be deploying a new solution, the next troubleshooting a critical issue or advising a customer on the best approach to an implementation.\nYou'll need to be comfortable taking ownership of customer engagements and operating with a good degree of independence. We're looking for someone technically strong, pragmatic and resourceful who can build credibility with customers and confidently represent Vyntra in complex environments. The role includes regular travel across the MEA region for short-term customer assignments.\nIn this role at Vyntra, you will:\nDeliver full end-to-end technical implementation projects of our software solutions, ensuring they meet or exceed customer expectations.\nWork directly with customers throughout implementation, both remotely and onsite across the MEA region.\nMaintain advanced technical capability to implement and operate Vyntra solutions at a high level of competency.\nDesign and deploy solutions to the required standard of quality.\nUnderstand customer requirements and advise on the best use of Vyntra's solutions.\nTake ownership of technical issues, troubleshooting and driving problems through to resolution.\nEducate and empower customers to maximise adoption of the solution.\nProvide service and support at levels 1/2/3 as needed.\nCollaborate closely with Project Managers, Business Analysts, Presales, Sales and R&D teams.\nParticipate in pre-sales activities, including RFP responses and proof-of-concept exercises.\nAbout you\nWe're looking for someone who enjoys being at the heart of customer projects. Working directly with clients, solving problems and getting technology successfully into production.\nYou'll combine strong hands-on technical skills with the communication skills and judgement needed to work confidently with customers. You'll be comfortable explaining technical concepts to both technical and non-technical stakeholders and taking responsibility for moving work forward without requiring close day-to-day supervision.\nYou enjoy the mix of implementation, troubleshooting and relationship building and are comfortable working across different customers, cultures and environments. Experience within financial services, fintech or financial crime technology would be an advantage.\nYour profile\nDegree in Computer Science or a related field, or equivalent practical experience.\nDemonstrable experience delivering technical solutions directly to customers.\nStrong IT/software implementation skills with hands-on experience.\nComfortable owning customer-facing technical work independently and using your judgement to move implementations and issues forward.\nHands-on knowledge of Linux systems and scripting languages such as Python, PySpark and Bash.\nDatabase knowledge, including SQL and scripting to extract and manipulate data; familiarity with ElasticSearch, Kafka, Oracle, MSSQL or MariaDB is a plus.\nStrong troubleshooting and problem-solving skills.\nConfident communicating with customers and stakeholders at different technical levels.\nFluent in English; additional languages are an asset.\nKnowledge of banking systems or experience in an IT banking environment is a plus.\nWilling and able to travel regularly across the MEA region for customer engagements.","description_format":"text","description_chars":3937,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","RegTech, AML & Compliance"],"lifecycle":[{"event":"open","at":"2026-10-20T08:42:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:2","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/vyntra-professional-services-consultant","json_url":"https://alion.io/job/vyntra-professional-services-consultant.json","meta":{"generated_at":"2026-10-22T16:34:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16929,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694490},"rest":"https://alion.io/mcp/rest/get_company?id=694490"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvyntra-professional-services-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvyntra-professional-services-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvyntra-professional-services-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vyntra-professional-services-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvyntra-professional-services-consultant"}]}