{"id":313165,"url":"https://alion.io/job/waabi-dispatcher-day-shift","title":"Dispatcher - Day Shift","company":{"id":4483,"name":"Waabi","domain":"waabi.ai","url":"https://alion.io/company/waabi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":90,"open_postings":65,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":93,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7331},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-08-25T15:13:13Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-24T12:25:44Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":59},"description":"Waabi is building generative AI for the physical world, starting with autonomous trucks. Our Texas road operations run both R&D testing and revenue freight out of our Lancaster terminal, and day shift is the core of that operation.\nThe Dispatcher manages the missions and systems side of daily operations. You orchestrate the assignment of crews, trucks, and trailers, monitor real-time mission execution and fleet stability, and act as the operational nerve center and first line of response, bridging road testing crews, commercial operations, customers, and developers. On day shift you run the highest mission volume we operate, with engineering, triage, mapping, and leadership on shift alongside you. You still make real-time calls, and you have the support to escalate quickly when a call needs it. This role also carries people leadership: you manage Fleet Specialists.\nYou will…\nCurate and assign test and commercial missions to ensure optimal fleet utilization and alignment with daily objectives, and pivot as conditions and priorities change.\nMonitor mission execution, autonomy health, and mission status across all active crews to keep testing and commercial runs on plan with minimal downtime.\nOwn the comms desk: maintain your live availability status, keep the desk reachable, hand off coverage deliberately, and answer the Waabi hotline during the shift.\nServe as the first line of response for issues and incidents, provide remote troubleshooting, and partner with the Shift Supervisor when on-the-ground presence is required. Either role may escalate a Priority or Critical event, and both are expected to.\nHold go / no-go authority on whether a truck departs in an unhealthy state, and confirm whether crews may proceed or re-engage after errors, weather, or policy-limit conditions.\nPause autonomy operations when an event is identified as Critical, then notify the Test Operations Lead for verification. Act first; verify after.\nAct as point of contact for Operational Design Domain and policy calls, and raise and track exemption requests for approval.\nInterface with Maps, Release Coordination, Systems and Safety, and Fleet Readiness, and collaborate with developers and triage to troubleshoot system issues and provide feedback.\nMaintain the accuracy of mission records across Jira and the Waabi App, ensure logs are offloaded and missions verified complete before end of shift, and log and categorize delays with reason codes.\nCommunicate with customer facilities, site contacts, and carrier partners, and arrange service recovery for delayed or aborted missions.\nAssign and adjust missions so crews can operate within FMCSA Hours of Service limits.\nLead, coach, and develop Fleet Specialists, including assignments and testing schedules, observation and skills assessment, performance, and final on-road trainee sign-off following review and approval by the Test Operations Lead.\nQualifications:\n2+ years of experience in dispatch, fleet operations, mission control, or a highly technical operations center environment.\nDemonstrated ability to lead or supervise others. Direct people-management experience is preferred, as this role carries direct reports.\nLinux, scripting, coding (e.g., Python), or computer terminal experience. Ability to troubleshoot hardware and software errors.\nStrong coordination and problem-solving skills, with proven ability to manage complex real-time workflows and triage competing priorities under pressure.\nFamiliarity with transportation regulations (DOT, FMCSA), particularly Hours of Service, sufficient to plan missions crews can complete compliantly.\nExperience working in a technical or testing environment. Prior autonomous vehicle experience or direct work with engineering teams is a strong plus.\nStrong technical proficiency with fleet management software, dispatch and routing tools, and telematics platforms, and the ability to learn AV troubleshooting tools quickly.\nExcellent written communication. Your written record is the primary handoff to the incoming shift, engineering, and leadership.\nSound judgment under ambiguity and a bias for action, with the ability to make defensible decisions in the moment.\nAble and willing to work the day shift described below, including flexible start and end times, extended shifts of up to approximately 14 hours, weekends, and holidays to support a continuous operation.\nPrior experience running a comms desk or operations center on a shift-based or 24/7 rotation, or as the senior decision-maker on a shift with limited escalation support, is a strong plus.\nDirect customer or shipper communication experience in a time-critical freight environment, and familiarity with Jira, Fleetio, Motive, or comparable platforms, are a plus.\nClass A CDL or hands-on Class 8 operational experience is a plus.\nDay Shift Schedule and Flexibility:\nBase shift: 7:00 AM - 5:00 PM CT, based at Waabi’s Lancaster, TX terminal.\nStart and end times may shift. The shift may begin earlier or end later based on commercial and customer demand and when loads need to move. Day shift crews are expected to be flexible.","description_format":"text","description_chars":5110,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving"],"lifecycle":[{"event":"open","at":"2026-09-05T15:53:18Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 9","filings_12m":9,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.794,"p_room":0.72,"age_days":59,"expected_fill_days":93,"reasons":["conf:2","velocity","win:mid","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/waabi-dispatcher-day-shift","json_url":"https://alion.io/job/waabi-dispatcher-day-shift.json","meta":{"generated_at":"2026-10-24T12:34:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18099,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4483},"rest":"https://alion.io/mcp/rest/get_company?id=4483"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaabi-dispatcher-day-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaabi-dispatcher-day-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaabi-dispatcher-day-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waabi-dispatcher-day-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaabi-dispatcher-day-shift"}]}