{"id":945808,"url":"https://alion.io/job/waabi-it-system-administrator","title":"IT System Administrator","company":{"id":4483,"name":"Waabi","domain":"waabi.ai","url":"https://alion.io/company/waabi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":92,"open_postings":70,"ghost_share":0,"stale_share":0.129,"repost_share":0,"time_to_fill_p50_days":150,"computed_at":"2026-10-15T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":159000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":56},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"CentOS Stream","optional":false},{"name":"Debian","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Okta","optional":false},{"name":"Python","optional":false},{"name":"TCP/IP","optional":false},{"name":"Ubuntu","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"ISO 27001","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"PowerShell","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-09-15T18:14:19Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-15T22:42:05Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":29},"description":"Waabi is seeking an IT Systems Administrator to join our growing IT Operations team and provide hands-on technology support for our Toronto site while helping scale IT operations across all Waabi locations.\nThis is a high-ownership, onsite role with a strong emphasis on Linux systems administration and networking. You will support day-to-day IT operations, manage Linux-based infrastructure and endpoints, maintain and troubleshoot office and lab networking, and partner with teams across the organization to deliver scalable, secure solutions.\nThe ideal candidate is a hands-on problem solver who is comfortable operating in Linux environments at the command line, is confident troubleshooting complex networking issues (switches, routing, VPNs, firewalls), and enjoys working across multiple layers of IT, from supporting engineers and managing servers, to maintaining office infrastructure and improving IT processes. You will collaborate closely with the broader IT team to provide remote support to other Waabi locations and participate in the IT Support on-call rotation.\nYou will…\nLinux Systems & Server Administration\nAdminister, patch, and maintain Linux servers and workstations supporting engineering, R&D, and office environments\n\nManage user accounts, permissions, and configuration via standard Linux tooling and scripting (Bash/Python)\n\nSupport Linux-based endpoint provisioning, imaging, and configuration management for engineering and lab users\n\nMonitor system health, logs, and performance, and troubleshoot Linux-specific issues across compute and networked storage\n\nMaintain security hardening, patch management, and compliance for Linux systems\n\nNetworking\nSupport day-to-day network operations for the Toronto office, including switches, routers, firewalls, patch panels, and structured cabling\n\nTroubleshoot wired and wireless network connectivity issues, including VLAN configuration, DNS/DHCP, and VPN access\n\nSupport network segmentation and security for corporate, guest, and lab/engineering network environments\n\nPartner with Facilities and vendors on network buildouts, expansions, and infrastructure improvements\n\nSupport specialized engineering and lab network environments\n\nEnd User Support & IT Operations\nProvide onsite technical support for employees at the Toronto location, including hardware, software, networking, and access issues\n\nServe as a trusted IT partner for local teams, providing timely troubleshooting and solutions\n\nSupport remote users and collaborate with IT team members across other Waabi locations\n\nParticipate in the IT Support on-call rotation to provide after-hours support as needed\n\nManage incidents and requests through Jira Service Management, ensuring timely resolution and clear communication\n\nCreate and maintain technical documentation, knowledge base articles, and standard operating procedures\n\nEndpoint Management & Device Lifecycle\nAdminister endpoint management platforms across Linux, Windows, and macOS devices\n\nSupport device enrollment, configuration profiles, security policies, application deployment, and compliance reporting\n\nManage workstation lifecycle including provisioning, configuration, troubleshooting, replacement, and retirement\n\nSupport mobile device management and secure BYOD access workflows\n\nMaintain accurate hardware inventory and asset management records\n\nIdentity & Access Management\nSupport user lifecycle management including onboarding, offboarding, account provisioning, and access changes\n\nManage and administer identity, access, and collaboration platforms such as Okta, Google Workspace, or similar systems\n\nSupport group management, permissions, and access policies, including Linux group/permission structures\n\nAssist with SSO integrations and SaaS application access management\n\nHelp implement secure access practices aligned with company security requirements\n\nSecurity & Compliance Support\nSupport implementation and maintenance of endpoint and network security standards and controls\n\nAssist with device compliance monitoring, patch management, and security remediation activities across Linux and networked systems\n\nFollow established security processes and help improve operational controls\n\nSupport audits and compliance initiatives through documentation, reporting, and evidence collection\n\nPartner with security teams to investigate and remediate endpoint and network-related issues\n\nProcess Improvement & IT Scaling\nIdentify opportunities to improve IT workflows, automation, and employee experience\n\nContribute to scalable processes that support Waabi's growth\n\nImprove documentation, knowledge sharing, and support practices across the IT organization\n\nQualifications\n5+ years of experience in IT systems administration, desktop support, or IT operations roles\n\nStrong hands-on Linux administration experience (Ubuntu/Debian or RHEL/CentOS), including command-line proficiency, user/permission management, and troubleshooting\n\nSolid networking fundamentals, including TCP/IP, VLANs, DNS/DHCP, routing, firewalls, and VPNs, with hands-on experience troubleshooting switches, routers, and cabling\n\nExperience supporting Windows and macOS environments in a business setting\n\nExperience administering endpoint management tools such as Microsoft Intune, JumpCloud, Jamf, or similar platforms\n\nExperience with identity and access management concepts, including user provisioning, permissions, and authentication\n\nStrong troubleshooting skills across hardware, software, networking, and user-facing technologies\n\nAbility to prioritize multiple requests while maintaining excellent customer service\n\nStrong written and verbal communication skills with the ability to document technical processes clearly and with a customer service mindset\n\nAbility to work independently while collaborating effectively with a distributed IT team\n\nWillingness to participate in an IT support on-call rotation\n\nAbility to lift and move material up to ~50 pounds\n\nPreferred Qualifications\nExperience administering Linux servers in a production or engineering/R&D environment\n\nNetworking certification (e.g., CCNA) or equivalent hands-on experience\n\nExperience with automation and scripting (Bash, Python, PowerShell, or similar) for systems and network tasks\n\nExperience supporting a multi-site organization with both onsite and remote users\n\nExperience with Microsoft Entra ID, Google Workspace, Okta, or similar identity platforms\n\nExperience with SSO integrations using SAML and SCIM\n\nFamiliarity with security frameworks such as NIST, ISO 27001, or SOC 2\n\nExperience supporting engineering, robotics, or specialized computing/lab environments\n\nExperience with office buildouts, vendor coordination, and physical infrastructure projects\n\nExperience working in a fast-paced, high-growth technology environment\n\nBonus\nExperience working in startups\n\nPassionate about self-driving technologies, solving hard problems, and creating innovative solutions","description_format":"text","description_chars":6947,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving"],"lifecycle":[{"event":"open","at":"2026-09-15T20:39:23Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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