{"id":1542774,"url":"https://alion.io/job/waabi-sr-it-systems-administrator","title":"Sr IT Systems Administrator","company":{"id":4483,"name":"Waabi","domain":"waabi.ai","url":"https://alion.io/company/waabi","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":92,"open_postings":66,"ghost_share":0,"stale_share":0.106,"repost_share":0,"time_to_fill_p50_days":150,"computed_at":"2026-10-20T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Bash","optional":false},{"name":"Google Workspace","optional":false},{"name":"ISO 27001","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Okta","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SOC 2","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-29T15:09:43Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-20T21:08:22Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"About the Role\nWaabi is seeking an Sr IT Systems Administrator to join our growing IT Operations team and provide hands-on technology support for our San Francisco, CA site while helping scale IT operations across all Waabi locations.\nThis is a high-ownership, onsite role focused on ensuring employees have reliable, secure, and efficient technology experiences. You will support day-to-day IT operations, manage endpoint and identity systems, troubleshoot complex technical issues, and partner with teams across the organization to deliver scalable solutions.\nThe ideal candidate is a hands-on problem solver who enjoys working across multiple layers of IT, from supporting users and managing endpoints to maintaining office infrastructure and improving IT processes. You will collaborate closely with the broader IT team to provide remote support to other Waabi locations and participate in the IT Support on-call rotation.\nYou will…\nEnd User Support & IT Operations\nProvide onsite technical support for employees at the San Francisco, CA location, including hardware, software, networking, and access issues\nServe as a trusted IT partner for local teams, providing timely troubleshooting and solutions\nSupport remote users and collaborate with IT team members across other Waabi locations\nParticipate in the IT Support on-call rotation to provide after-hours support as needed\nManage incidents and requests through Jira Service Management, ensuring timely resolution and clear communication\nCreate and maintain technical documentation, knowledge base articles, and standard operating procedures\nEndpoint Management & Device Lifecycle\nAdminister endpoint management platforms for Windows, macOS, and Linux devices\nSupport device enrollment, configuration profiles, security policies, application deployment, and compliance reporting\nAssist with zero-touch deployment processes using technologies such as Windows Autopilot and Apple Business Manager/Automated Device Enrollment\nManage workstation lifecycle including provisioning, configuration, troubleshooting, replacement, and retirement\nSupport mobile device management and secure BYOD access workflows\nMaintain accurate hardware inventory and asset management records\nIdentity & Access Management\nSupport user lifecycle management including onboarding, offboarding, account provisioning, and access changes\nManage and administer identity, access, and collaboration platforms such as Okta, Google Workspace, or similar systems\nSupport group management, permissions, and access policies\nAssist with SSO integrations and SaaS application access management\nHelp implement secure access practices aligned with company security requirements\nSite Infrastructure & Workplace Technology\nOwn day-to-day IT operations for the San Francisco office, including:Workstations and peripherals\nPrinters and print services\nConference room technology and A/V systems\nNetwork connectivity troubleshooting\nPhysical IT infrastructure\n\nSupport wired and wireless network troubleshooting, including switches, patch panels, and cabling\nPartner with Facilities and vendors on office technology projects, expansions, and improvements\nAssist with deployment and maintenance of physical technology infrastructure\nSupport specialized engineering and lab environments as needed\nLinux Systems & Server Administration\nAdminister, patch, and maintain Linux servers and workstations supporting engineering, R&D, and office environments\nManage user accounts, permissions, and configuration via standard Linux tooling and scripting (Bash/Python)\nSupport Linux-based endpoint provisioning, imaging, and configuration management for engineering and lab users\nMonitor system health, logs, and performance, and troubleshoot Linux-specific issues across compute and networked storage\nMaintain security hardening, patch management, and compliance for Linux systems\nSecurity & Compliance Support\nSupport implementation and maintenance of endpoint security standards and controls\nAssist with device compliance monitoring, patch management, and security remediation activities\nFollow established security processes and help improve operational controls\nSupport audits and compliance initiatives through documentation, reporting, and evidence collection\nPartner with security teams to investigate and remediate endpoint-related issues\nProcess Improvement & IT Scaling\nIdentify opportunities to improve IT workflows, automation, and employee experience\nContribute to scalable processes that support Waabi’s growth\nImprove documentation, knowledge sharing, and support practices across the IT organization\nQualifications\n5+ years of experience in IT systems administration, desktop support, or IT operations roles\nExperience supporting Windows and macOS environments in a business setting\nExperience administering endpoint management tools such as Microsoft Intune, JumpCloud, Jamf, or similar platforms\nExperience with identity and access management concepts, including user provisioning, permissions, and authentication\nStrong troubleshooting skills across hardware, software, networking, and user-facing technologies\nExperience supporting onsite office infrastructure, including networking, printers, conferencing systems, and peripherals\nAbility to prioritize multiple requests while maintaining excellent customer service\nStrong written and verbal communication skills with the ability to document technical processes clearly and with a customer service mindset\nWillingness to participate in an IT support on-call rotation\nAbility to lift and move material up to ~50 pounds\nExperience supporting a multi-site organization with both onsite and remote users\nExperience with Microsoft Entra ID, Google Workspace, Okta, or similar identity platforms\nExperience with SSO integrations using SAML and SCIM\nExperience with automation and scripting (PowerShell, Bash, Python, or similar)\nFamiliarity with security frameworks such as NIST, ISO 27001, or SOC 2\nExperience working in a fast-paced, high-growth technology environment\nBonus\nExperience working in startups\nPassionate about self-driving technologies, solving hard problems, and creating innovative solutions\nThe US yearly salary range for this role is: $115,000 - $135,000 USD in addition to competitive perks & benefits. Waabi US Inc.’s yearly salary ranges are determined based on several factors in accordance with the Company’s compensation practices. Note: The Company provides additional compensation for employees in this role, including equity incentive awards and an annual performance bonus.","description_format":"text","description_chars":6564,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving"],"lifecycle":[{"event":"open","at":"2026-09-30T21:26:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 9","filings_12m":9,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":172500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":3}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":20,"expected_fill_days":150,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":135000,"is_top_pay":false},"html_url":"https://alion.io/job/waabi-sr-it-systems-administrator","json_url":"https://alion.io/job/waabi-sr-it-systems-administrator.json","meta":{"generated_at":"2026-10-21T00:27:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":679,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4483},"rest":"https://alion.io/mcp/rest/get_company?id=4483"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaabi-sr-it-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaabi-sr-it-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaabi-sr-it-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waabi-sr-it-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaabi-sr-it-systems-administrator"}]}