{"id":2038069,"url":"https://alion.io/job/wacgroup-custom-project-manager-hybrid","title":"Custom Project Manager - HYBRID!","company":{"id":2159430,"name":"WAC Group","domain":"wacgroup.com","url":"https://alion.io/company/wacgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T14:47:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-24T12:54:32Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Job Summary:\nThe Custom Project Manager is an integral part of the Sales Support Team. This self-driven individual leads in Project Management for custom products; defines project objectives for the product, creates and maintains project timelines, creates and maintains sales support deliverables as well as reports on status to meet delivery goals while providing high level customer support. The Custom Project Manager executes the process through swift, sound and complex decision making; following standards and recommending improved policy and procedure while leading projects of Custom Product and escalated standard projects. This role coordinates cross functionally with Inside Sales, Purchasing, R&D, our global manufacturing offices and Order Processing as well as works externally with Outside Sales Reps, Customers, Specifiers, and Contractors.\n\nMajor Duties and Responsibilities:\nManage projects for Custom Product and escalated orders from order entry through shipping to meet on time delivery performance. \nMaintain the Custom Product project schedule via Monday as well as our internal project task platforms with accurate data.\nCreate sales support documentation including, deposits, waivers, quotation revisions and release of production information to maintain the project schedule. Ensure accurate documentation. \nAble to create, update and maintain quotations within SAP and our HubSpot CRM.\nProcess Quote Reviews in a timely and accurate manner. \nEnsure the accuracy of Rep Sales and Commission credits. \nAnswer elevated Customer and Rep inquires in an accurate, timely, efficient and courteous manner.\nSupply air freight quotations to customers as needed.\nWork closely with our global factories to maintain bills of materials and routing schedules and resolve technical issues with our overseas engineering group.\nWork cross functionally to review and resolve engineering issues during product development.\nReview and redline technical engineering drawings to reflect updates prior to sending to the customer.\nAllocate and optimize resources in coordination with global factories and budget to meet project goals. Facilitate communication, resolve conflicts and motivate team members. Identify potential risks, develop mitigation strategies and implement contingency plans.\nExecute swift judgement and decision-making practices based on the best available information. \nContinuously maintain a high level of product knowledge to proactively recognize and avoid project issues.\nWork across departments in order to resolve rep or customer issues concerning project lead times, pricing, and competition. \nPerform root cause analysis of complications on projects or company procedures and suggest short and long-term resolution with implementation.\nCritical Success Factors:\nMaintaining on time delivery of accurate delivery of product.\nProvide prompt updates to external and internal users based on customer need.\nSupport and implement initiatives to reduce lead time of deliverables to clients.\nRequirements:\n5-10+ Years of experience in the management of projects or products of manufactured items.\nBachelor’s degree in business management or related field related to manufacturing.\nExcellent communication both verbal and written, time management, managing projects, reporting and organizational skills. \nProficient in project management software.\nAttention to detail in composing materials, establishing priorities and meeting deadlines. \nAbility to work in a fast-paced environment with demonstrated ability to manage multiple competing tasks/demands and get results.\nMust have the ability to learn new skills and facilitate training. \nMust be capable of problem solving and independently making decisions based on financial and technical requirements.\nMust be capable of managing relationships with a focus on long term partnerships.\nMust be a team player capable of coordinating and communicating with multiple departments.\nProficient with Microsoft Suite (particularly Excel, Word, PowerPoint and Teams).\nAbility and willingness for U.S and international travel based on business need. \nKnowledge of SAP, HubSpot, ZenDesk, Monday a plus.\nBasic electrical knowledge with knowledge of manufacturing/industrial design a plus.\nMandarin speaking a plus\nWe recognize people as our most valuable asset. Our competitive salary and benefits package includes: paid time off; medical & dental coverage (including family coverage), vision, life, 401(k); tuition assistance; and continuous training and development. For immediate consideration, submit your resume as directed. Given the high volume of responses, only qualified candidates will be contacted.\nWAC is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, WAC complies with applicable state and local laws governing non-discrimination in employment in all its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.\nPlease note, all responsibilities outlined in the above job description are subject to change as needed. All efforts will be made to ensure proper notice is given for changes in responsibilities.","description_format":"text","description_chars":5541,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T16:53:21Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.781,"p_room":0.9,"age_days":16,"expected_fill_days":28,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/wacgroup-custom-project-manager-hybrid","json_url":"https://alion.io/job/wacgroup-custom-project-manager-hybrid.json","meta":{"generated_at":"2026-10-24T14:49:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20983,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2159430},"rest":"https://alion.io/mcp/rest/get_company?id=2159430"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwacgroup-custom-project-manager-hybrid"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwacgroup-custom-project-manager-hybrid"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwacgroup-custom-project-manager-hybrid"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wacgroup-custom-project-manager-hybrid\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwacgroup-custom-project-manager-hybrid"}]}