{"id":2043975,"url":"https://alion.io/job/waertsilae-sales-support-coordinator","title":"Sales Support Coordinator","company":{"id":93154,"name":"Wärtsilä","domain":"wartsila.com","url":"https://alion.io/company/wartsila-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":994},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-07T18:57:50Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T20:53:29Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.\nWe want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent - want to join the ride?\nAt Wärtsilä, we’re looking for a Sales Support professional to join our team and support our sales operations, customer relationships and commercial activities.\nIn this role, you will work closely with the Sales team across four key areas: pre-sales support, order handling, reporting, and sales & marketing activities.\nYou will help ensure a smooth customer experience throughout the sales process, from responding to inquiries and preparing quotations to coordinating orders, monitoring deliveries, and supporting invoicing and payment follow-up.\nWhat you’ll be doing:\nBuild and maintain strong relationships with customers and key stakeholders.\nHandle customer inquiries, orders and complaints in a timely and professional manner.\nPrepare quotations, sales information and offer proposals.\nSupport Tender and Capture teams with bid preparation and tender submissions.\nMaintain accurate customer, account and opportunity information in CRM systems.\nConfirm and process customer purchase orders and coordinate order status with internal teams.\nMonitor delivery timelines and help ensure customer commitments are met.\nSupport invoicing processes and follow up on overdue payments when required.\nCoordinate sales documentation, reporting and administrative activities.\nContribute to sales and marketing campaigns, market intelligence and competitor monitoring.\nSupport continuous improvement of sales processes, tools and applications.\nWhat we’re looking for:\nPrevious experience in B2B sales support, sales coordination or a similar commercial role.\nFluent English, both written and spoken.\nGood working knowledge of Microsoft Office.\nExperience with ERP and CRM systems is an advantage.\nKnowledge of the maritime industry or maritime products is considered an advantage.\nAbility to work independently, organize priorities and manage multiple tasks.\nComfortable working in a changing, technology-driven environment.\nStrong interpersonal and communication skills with a collaborative, team-oriented mindset.\nIf you have experience supporting B2B sales processes and enjoy working at the intersection of customers, sales and operations, we’d like to hear from you.\nJoin Wärtsilä and help us deliver a responsive and high-quality experience to our customers.\nLast application date: 21/10/2026\nAt Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.\nPlease note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.\nThis is Wärtsilä\nWärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.","description_format":"text","description_chars":3839,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Environmental Science"],"lifecycle":[{"event":"open","at":"2026-10-07T18:57:50Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.752,"p_room":1,"age_days":5,"expected_fill_days":17,"reasons":["conf:8","velocity","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/waertsilae-sales-support-coordinator","json_url":"https://alion.io/job/waertsilae-sales-support-coordinator.json","meta":{"generated_at":"2026-10-13T07:06:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10425,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":93154},"rest":"https://alion.io/mcp/rest/get_company?id=93154"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaertsilae-sales-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaertsilae-sales-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaertsilae-sales-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waertsilae-sales-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaertsilae-sales-support-coordinator"}]}