{"id":2931613,"url":"https://alion.io/job/wake-forest-university-supervisor-custodial-services","title":"Supervisor, Custodial Services","company":{"id":4571,"name":"Wake Forest University","domain":"wfu.edu","url":"https://alion.io/company/wfu","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winston-Salem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4038},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T14:46:32Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T03:48:37Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"External Applicants:\nPlease ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.\nCover Letter and Supporting Documents:\nNavigate to the \"My Experience\" application page.\n\nLocate the \"Resume/CV\" document upload section at the bottom of the page.\n\nUse the \"Select Files\" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.\n\nImportant Note: The \"My Experience\" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.\nCurrent Employees:\nApply from your existing Workday account in the Jobs Hub. Do not apply from this website.\nA cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.\nJob Description Summary\nThe Supervisor, Custodial Services, is responsible for the custodial staff and their daily activities. As a member of the team, the Supervisor, Custodial Services, will ensure the quality of work, professionalism, departmental concerns, time frames, work environment, and schedules meet the expectations of the department.Job Description\n*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.\nEssential Functions:\nManages daily operation of custodial cleaning operations under the direction of the Manager of Custodial Services.\nAssist Managers' efforts in staffing, personnel management, and scheduling for operations.\nAssists the Manager of Custodial Services in counseling opportunities.\nWorks with faculty, staff, and students who may be experiencing a housekeeping problem and reports the suggested corrective action to the Manager of Custodial Services.\nObserves and reports, through the work order system and management, any defects, deterioration, and wear and tear on the facilities.\nCounsels personnel on job-related matters and assists in preparing counseling reports and evaluations.\nContinuously improves efficiency of custodial operations at assigned buildings and adheres to budgets and timelines.\nCompletes all required reports and forms, including monthly management reports, customer feedback forms, tracking forms, job requests, charts, inspection sheets, and action plans for continued routine and PM maintenance.\nPursues training and development opportunities. Continuously strives to build knowledge and skills.\nContributes to building a positive team spirit. \nTrains personnel on proper procedures for various project work and rapid response issues with a strong focus on safety.\nRequired Education, Knowledge, Skills, Abilities:\nHigh school diploma or GED and two years of related experience and/or training; or equivalent combination of education and experience. \nAbility to read, analyze, and interpret general business periodicals, professional journals, and procedural manuals. \nAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.\nKnowledge of carpet and floor maintenance techniques.\nAbility to communicate effectively in the English language sufficient to perform the duties of the position.\nProficiency in computer use and relevant software, including email, or ability to learn quickly.\nAbility to operate standard custodial and floor/carpet equipment.\nUnderstands and implements safety policies for chemical and equipment use. \nAbility to observe, assess, and record work, safety, and infection control standards.\nAbility to ensure the proper use of equipment, mixing of chemicals, and observance of all safety rules and regulations.\nIs subject to recall after hours in the event of campus emergencies, disasters, or other special needs as directed by management. \nAbility to meet the requirements of the University’s automobile insurance.\nPreferred Education, Knowledge, Skills, Abilities:\nExperience in floor care processes of all types of floor care scenarios.\nPhysical Requirements:\nFrequently able to perform: Climbing, stooping, kneeling, standing, lifting up to 25 pounds (occasionally up to 50 pounds), pushing, pulling, and grasping. Walking either within your respective areas or between areas on campus. Subject to both inside and outside environmental conditions, including hazards.\nAccountabilities:\nThis position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions. \nResponsible for own work and supervises staff.\nMay recommend personnel actions, including hiring and disciplinary actions.\nDisclaimer:\nThis position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.\nAdditional Job Description\nTime Type Requirement\nFull timeNote to Applicant:\nThis position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.\nIn order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.\nEqual Opportunity Statement\nThe University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.\nAccommodations for Applicants\nIf you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact  or (336) 758-4700.","description_format":"text","description_chars":6521,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-20T14:46:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 41 · green card filings: 6","filings_12m":41,"filings_prev_12m":32,"green_card_filings_12m":6,"median_offered_wage_usd":62500,"route":null,"cap_exempt":true,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":32,"reasons":["conf:50","win:early","comp:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/wake-forest-university-supervisor-custodial-services","json_url":"https://alion.io/job/wake-forest-university-supervisor-custodial-services.json","meta":{"generated_at":"2026-10-24T20:27:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29828,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4571},"rest":"https://alion.io/mcp/rest/get_company?id=4571"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwake-forest-university-supervisor-custodial-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwake-forest-university-supervisor-custodial-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwake-forest-university-supervisor-custodial-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wake-forest-university-supervisor-custodial-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwake-forest-university-supervisor-custodial-services"}]}