{"id":2139623,"url":"https://alion.io/job/wales-west-utilities-technical-operations-network-engineer","title":"Technical Operations Network Engineer","company":{"id":1925295,"name":"Wales & West Utilities","domain":"wwutilities.co.uk","url":"https://alion.io/company/wwutilities","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newport, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62161,"max":71484,"currency":"GBP","period":"year","gross":null,"usd_annual":94473},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Wi-Fi","optional":false}],"status":"closed","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-13T03:50:40Z","board_verified":false,"closed_at":"2026-10-13T03:50:40Z","days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"Closing Date\n12th October 2026\nAccessibility\nWe know that reading through job adverts can sometimes be a lot to take in, so to help make things easier, we have added a digital accessibility tool to the top of the page where you can access an audio version of this advert, change the language, font size and colour and some other tools you may find helpful. To access click on ‘Recite me’ at the top of this page. Our dedicated recruitment team are also available to provide any further support.\nWho are we?\nWe are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.\nWhat we’re looking for:\nWales & West Utilities (WWU) is seeking a highly skilled and self-motivated Network Engineer within the expanding Technical Operations team. This role will be responsible for implementing and supporting, in conjunction with service partners, the organisation’s IT network infrastructure, which includes the WAN, LAN, Wi-Fi, and Firewalls across the datacentres, Azure, and our office/depot sites. You will drive the proactive management, monitoring, and automation of network services, with a focus on security, availability, and optimal network performance. You will also establish and enforce best practices, policies, and guidelines for the other members of the internal Technical Operations team and external service partners to follow.\nAs part of a newly expanded team, this position offers an opportunity to play a key role in maintaining the stability and efficiency of IT services in a Critical National Infrastructure (CNI) environment (NB: This role will be involved with both the Business and CNI environments at WWU). If you are enthusiastic about enhancing security and service improvement, learning something new every day, and tackling complex IT challenges, this role is an ideal fit for you.\nYou’ll be relied on to:\nHave proven experience in being able to review technical designs and provide guidance on the proposed solution so that it adheres to WWU’s own security policies and with industry standards..\nCollaborate with the Cyber Security team to deliver vulnerability remediation based on risk assessments, threat intelligence, and business requirements.\nAct as an escalation point in network-related incident response, providing guidance to Service Delivery Managers and partners to minimise downtime and impact on IT services.\nWork closely with internal stakeholders and external service providers to define network changes, project roadmaps, performance expectations, and delivery timelines.\nMaintain comprehensive and accurate documentation set of network configurations, topologies, and designs using tools such as LeanIX (WWU’s architectural tool).\nHave strong analytical skills with a proven track record of being the escalation point for network issues identified by the service providers and being able to respond under pressure, ensuring minimal disruption to services.\nHave experience with network automation tools and scripting to improve efficiency and reduce manual configuration activities.\nYou can read a full job description here.\nYou’ll need to have:\nCisco Certified Network Associate (CCNA) or equivalent certification\nMicrosoft Azure Networking certification (AZ-700) is highly desirable\nStrong technical knowledge of Cisco routing and switching\nExperience with Cisco ACI and FMG is essential\nExperience with working within an environment that utilises NAC is highly desirable\nExperience with the Fortinet ecosystem is essential\nWillingness to be able to work outside normal business hours from time to time, to support changes and major incidents\nWhat you’ll get in return:\nA competitive salary starting at £62,161 rising to £71,484.\nHybrid working\nFlexible working opportunities\n25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs\nRetirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%\n14 x salary Life Insurance linked to membership of the Retirement Savings Plan\n“Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans\nAccess to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs\nEnhanced pay for parental leave\nRetail discounts and cashback scheme\nAnnual salary review\nDiscretionary annual bonus\nCompany Sick Pay\nIn-house Occupational Health Team\nEmployee Assistance Programme\nComprehensive training\nThe way we do things\nOur Ambition, Priorities and Values inform everything we do as a business - from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.\nWe are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.\nInterested?\nIf you think you’d make a good addition to the team, we would love to hear from you!\nTo apply, click the link below.\nIf you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at  or on 07971 038 982.\nYou can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.","description_format":"text","description_chars":5852,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Dental insurance","Equity","Flexible schedule","Gym membership","Hybrid work","Life insurance","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T02:53:59Z"},{"event":"close","at":"2026-10-13T03:50:40Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":94473,"is_top_pay":false},"html_url":"https://alion.io/job/wales-west-utilities-technical-operations-network-engineer","json_url":"https://alion.io/job/wales-west-utilities-technical-operations-network-engineer.json","meta":{"generated_at":"2026-10-13T10:51:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16711,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1925295},"rest":"https://alion.io/mcp/rest/get_company?id=1925295"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwales-west-utilities-technical-operations-network-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwales-west-utilities-technical-operations-network-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwales-west-utilities-technical-operations-network-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wales-west-utilities-technical-operations-network-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwales-west-utilities-technical-operations-network-engineer"}]}