{"id":1442381,"url":"https://alion.io/job/walker-miller-energy-services-senior-program-manager","title":"Senior Program Manager","company":{"id":1881649,"name":"Walker-Miller Energy Services","domain":"wmenergy.com","url":"https://alion.io/company/wmenergy","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":12,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":60,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":107500,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-16T13:43:33Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-19T01:14:18Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":31},"description":"Company Overview:\nFounded in 2000, Walker-Miller Energy Services is a core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that assist electric and gas utilities meet mandated energy savings goals. \nOur experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.\nOur operating philosophy is reflected in our core values. We refer to them as BEHIVE:\nB - Boldly Go\nE -Embracing Equity\nH - Humble Confidence\nI - Inclusive Stewardship\nV - Value Reputation\nE - Extraordinary Experience\nJob Overview:\nThe Senior Program Manager, Strategy & Planning is responsible for leading program planning, forecasting, performance management, and continuous improvement activities that support successful program delivery. Working closely with the Portfolio Manager and functional leaders, this role develops forecasts, analyzes performance trends, identifies risks and opportunities, and provides strategic recommendations to optimize participation, savings achievement, customer outcomes, and operational performance. The Senior Program Manager serves as the strategic and analytical leader for the program, translating data and business intelligence into actionable plans and future-state strategies. This position collaborates across internal teams, subcontractors, and clients to ensure program performance remains aligned with goals, forecasts, and long-term portfolio objectives.\nEssential Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, based on operational needs. \nLeadership & Organizational Stewardship\nChampion Walker-Miller's mission, values, and strategic priorities through leadership, planning activities, and stakeholder engagement.\nServe as a strategic advisor to program leadership by identifying opportunities to improve portfolio performance, scalability, operational effectiveness, and customer outcomes.\nLead cross-functional planning efforts that align program strategies with client objectives, regulatory requirements, contractual commitments, and organizational goals.\nPromote a culture of data-driven decision making, innovation, accountability, and continuous improvement across all program functions.\nClient Management\nServe as a strategic partner to the Portfolio Manager and utility clients on program planning, forecasting, portfolio optimization, and long-term program evolution.\nFacilitate strategic discussions regarding program goals, market opportunities, customer segment performance, emerging trends, and future program direction.\nPresent performance insights, forecasting results, planning scenarios, and strategic recommendations to program leadership and client stakeholders.\nAnalyze regulatory, market, and policy developments to identify risks and opportunities that may impact program strategy or future performance.\nProgram Leadership\nDevelop, evaluate, and recommend multi-year program strategies that maximize energy savings, participation, customer outcomes, equity objectives, and regulatory compliance.\nLead portfolio optimization efforts by identifying opportunities to improve production, customer conversion, savings achievement, budget utilization, contractor performance, and overall cost-effectiveness.\nDrive innovation initiatives and strategic assessments that improve customer experience, operational efficiency, market reach, and program performance.\nFacilitate annual planning cycles, strategic reviews, portfolio assessments, and continuous improvement initiatives that support long-term program success.\nProgram Delivery\nTranslate strategic objectives into executable implementation plans, operational priorities, performance targets, and measurable success criteria.\nDevelop and maintain participation, savings, budget, staffing, and production forecasts through forecasting models, capacity assessments, pipeline analyses, and growth scenarios.\nConduct forecast-to-actual reviews and evaluate customer pipeline, operational, contractor, and program performance data to identify trends, risks, and improvement opportunities.\nCollaborate with functional leaders to develop mitigation plans and strategic recommendations that keep production, savings, budget, quality, and customer experience performance on track.\nFinancial Management\nSupport development of portfolio budgets, business cases, investment strategies, and annual planning assumptions.\nAnalyze program cost-effectiveness, budget utilization, savings performance, participation trends, and overall financial performance.\nDevelop financial forecasts, scenario models, and sensitivity analyses that support planning, resource allocation, and client decision-making.\nIdentify opportunities to improve portfolio value, forecasting accuracy, financial performance, and operational efficiency.\nTeam Management\nProvide strategic leadership and guidance to program managers, analysts, and functional leaders engaged in planning, forecasting, performance management, and continuous improvement activities.\nFacilitate collaboration across implementation, outreach, marketing, QA/QC, field operations, customer support, reporting, and data analytics functions.\nMentor team members on strategic thinking, forecasting methodologies, business analysis, problem-solving, and program optimization practices.\nLead cross-functional planning sessions, forecasting reviews, performance assessments, and strategic initiatives that drive program success.\nMinimum Qualifications:\nBachelor’s degree required; equivalent work experience may be considered..\n5+ years of Program Management or equivalent experience.\n5+ years’ experience working in the energy efficiency industry required.\n3 + years of direct or indirect leadership required.\nProven leadership abilities in a rapidly changing environment. \nProficiency in financial and project management. \nExperience in community development, grassroots organizing, workforce development, public sector project management.\nSales, marketing or business development background. \nProven leadership in a fast-paced environment. \nDetail-oriented and able to prioritize workload and delegate appropriate work assignments to staff. \nMust be flexible to handle a wide variety of tasks and complete work in a timely fashion in a fast-paced environment. \nProficient in Microsoft Office, specifically Word, Excel and Outlook. \nStrong data entry skills in entering information in tracking systems/databases. \nAbility to communicate effectively, both verbally and in writing with customers, clients and employees. \nAbility to analyze and interpret data and solve practical problems. \nKnowledge of mathematical concepts such as fractions, percentages and ratios. \nAbility to work with mathematical concepts such as the fundamentals of plane and solid geometry and trigonometry. \nReliable transportation. \nDesired Qualifications:\nMaster’s Degree, preferably in Community Relations, Marketing, Supply Chain, Logistics, Business Management, or a discipline in energy or related field from an accredited University.\nFamiliarity with Monday.com or similar project management software.\nLicenses & Certifications:\nPMP Certification, preferred.\nCEM Certification, preferred.\nValid driver’s license.\nRequired Skills:\nProject Management: Leads and manages multiple interrelated projects within a program. Develops program strategies and plans. Allocates resources and manages program budgets. Ensures alignment of projects with organizational and client goals.\nStakeholder Management: Manages stakeholder expectations, resolves conflicts, and consults with stakeholders to address their concerns proactively. Can influence stakeholders and clients to support initiatives.\nCommunication: Effectively conveys complex information and ideas clearly and persuasively to diverse audiences, building rapport and trust. Can effectively explain one's own knowledge and/or technical information to others in ways that are easy to understand.\nData Analysis: Uses data to inform project improvements and decision-making.\n Program Development: Oversees program implementation and manages complex programs. Delivers high-impact training programs to diverse audiences. Conducts thorough program evaluations, including advanced data analysis (e.g., comparisons to KPIs, industry analysis, impact assessments) and qualitative methods. Develops and implements evidence-based strategies for program improvement. Mentors and develops others in making data-driven program changes.\nTechnology Skills: Effectively utilizes a range of technology tools and software to produce desired outputs.\nCollaboration: Achieves shared goals through effective teamwork and collaboration, demonstrating a strong ability to coordinate efforts and resolve conflicts. Leads cross-functional teams to achieve objectives.\nLeadership: Leads and manages complex teams effectively. Develops and implements strategies to create a high-performance team culture. Mentors and coaches team members to develop their skills. Helps attract, develop, and retain talent for both internal and external stakeholders.\nFinancial Management: Analyzes financial data to identify opportunities for cost savings and efficiency improvements, incorporates social and environmental factors into financial decision-making, and measures and reports on the social and environmental impact of financial activities.\n Energy Efficiency Knowledge: Has a deep understanding of industry and domain specific tools and methodologies in relevant areas of expertise (e.g., expertise in areas such as program management, regulatory compliance, energy efficiency, etc.) Can apply industry and domain knowledge to solve problems.\nTravel Requirements\nAbility to travel up to 25% locally.\nPhysical Demands and Work Environment\nFrequent sitting, standing and walking. \nMust also be comfortable speaking in front of large or small groups. \nAbility to lift up to 10 pounds. \nThe above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.\nWalker-Miller Energy Services is an Equal Opportunity Employer.\nPay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.\nA team member may be eligible for additional pay, premiums, or bonus potential. Walker-Miller Energy Services offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.\nSalary Range: $107,500-$125,000/annually\nAt Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates’ demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. 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