{"id":771260,"url":"https://alion.io/job/walkeradvertising-account-manager","title":"Account Manager","company":{"id":689576,"name":"Walker Advertising","domain":"walkeradvertising.com","url":"https://alion.io/company/walkeradvertising","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-09-11T15:23:55Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-22T14:09:54Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":41},"description":"About Walker Advertising\nSince 1984, Walker Advertising has bridged the gap between a law firm's need to grow and an underserved community's need for trustworthy legal services. Our teams lead with empathy and without ego to serve others through integrity and trust. We dare to think differently and work to consistently raise the bar, creating a workplace environment based on respect.\nWe believe that our employees are not just numbers; they are people. People with families and lives outside of work. We understand that a career is just one piece of the puzzle that makes people successful, happy individuals. That's why as we grow our teams, we focus on the whole person.\nAbout the role\nThe Account Manager plays a critical role in deepening Walker's relationships with existing law firm clients and reducing churn across our highest-value accounts. The Account Manager will be paired with a top-performing Business Development Executive (BDE) to help manage a dedicated book of accounts in South Florida - becoming an embedded, trusted resource for the law firms we serve.\nThis is intentionally a revenue retention and relationship role, not a net-new selling role. This position does not carry a new-business sales quota or commission structure - the Account Manager's job is to get ingrained with each firm's intake team, spot opportunities and signals that the BDE can act on, and make sure our clients feel supported, not upsold. Success in this role means firms stay longer, refer more business, and see Walker as a true partner rather than a vendor.\nThe BDE you'll be paired with will be closely involved in shaping your day-to-day priorities and training. There's a real opportunity here to help define what this function becomes at Walker as it grows.\nWhat you'll do\nServe as an embedded, in-person point of contact for a dedicated portfolio of South Florida law firm accounts, working closely with each firm's intake staff.\nConduct at least one in-person visit per account per month, along with regular check-ins (calls, texts, or in person) to stay close to how the relationship is going.\nRun intake trainings, lunch-and-learns, and informal coaching sessions to help firms get more value out of Walker leads.\nIdentify buying signals, growth opportunities, and firm needs during visits and calls, and route them to the assigned BDE.\nSupport lead reviews and help troubleshoot conversion issues alongside the client and the BDE.\nOwn client retention and satisfaction for the assigned book of accounts, escalating concerns to the BDE and leadership early and clearly.\nHelp re-engage and diagnose firms that have churned or gone quiet, understanding what went wrong and whether the relationship can be repaired.\nBuild an understanding of practice areas (personal injury, premises liability, workers' compensation) and case value to speak credibly with attorneys and intake staff.\nOver time, help build out a referral network and identify new-business opportunities within existing client relationships.\nPartner with the BDE and Director of National Sales to help shape the training curriculum and playbook for this role as the program scales to new markets.\nQualifications\n3-5 years of experience in a direct client-facing, account management, or law firm intake role.\nExperience in law firm intake, legal services, or client-facing account management preferred; personal injury experience is strongly preferred but not required.\nHigh motor and a strong sense of ownership - comfortable proactively building relationships without close daily oversight.\nCoachable, with the confidence to hold your ground with assertive attorneys and intake staff without getting rattled.\nStrong verbal and written communication skills, with a consultative, relationship-first approach (not a hard-sell mentality).\nComfortable with approximately 50% local travel for in-person client visits across South Florida.\nFamiliarity with Salesforce or similar CRM tools is a plus.\nBased in or willing to relocate to South Florida.\nBenefits/Perks\n3 Weeks Paid Time Off\n12 Weeks of Guaranteed Paid Parental Leave\nComprehensive Insurance Coverage (Medical, Dental, Vision, etc.)\n401(k) Retirement Savings Plan\nWellness Initiatives/Employee Assistance Program\nRewards and Recognition Programs\nCareer Development Opportunities\nCompensation\n$70,000 base salary per year plus $70,000 performance bonus\nAI Disclaimer & Accommodations\nWe ma-y use AI-enabled tools to assist with certain parts of our hiring process, including application review and candidate evaluation. These tools support our team and are used with human oversight. All final hiring decisions are made by humans.\nIf you require reasonable accommodations during the application process or have questions about our hiring process, please contact .","description_format":"text","description_chars":4817,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Insurance coverage","Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Advertising","Legal Services"],"lifecycle":[{"event":"open","at":"2026-09-11T21:41:40Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.633,"p_room":0.55,"age_days":40,"expected_fill_days":30,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/walkeradvertising-account-manager","json_url":"https://alion.io/job/walkeradvertising-account-manager.json","meta":{"generated_at":"2026-10-22T17:45:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":158,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":689576},"rest":"https://alion.io/mcp/rest/get_company?id=689576"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwalkeradvertising-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwalkeradvertising-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwalkeradvertising-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/walkeradvertising-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwalkeradvertising-account-manager"}]}