{"id":254834,"url":"https://alion.io/job/walkme-senior-solution-advisor","title":"Senior Solution Advisor","company":{"id":6948,"name":"WalkMe","domain":"walkme.com","url":"https://alion.io/company/walkme","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":92,"open_postings":21,"ghost_share":0.048,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":153,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia","New Zealand"],"countries":["AU","NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"JavaScript","optional":true},{"name":"JQuery","optional":true}],"status":"closed","first_seen_at":"2026-06-29T19:57:58Z","employer_posted_date":"2026-06-29","last_verified_at":"2026-10-29T20:05:12Z","board_verified":false,"closed_at":"2026-10-29T20:05:12Z","days_open":122,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":121},"description":"As a Solution Advisor at WalkMe, you will act as the conduit between Sales and Delivery to translate customers' business vision and strategy into solutions and guide the technology evaluation part of the sales process. You will work with our most strategic clients, develop strong technical relationships with stakeholders, and express the value of WalkMe's products and solutions in meeting their needs. You will drive technical relationships throughout the evaluation and support sales opportunities. This role reports to the Director of Solution Advisory.\nWhat You'll Own\nSupport the Account Executive during customer evaluations: answer technical questions, troubleshoot development/configuration issues, and manage escalations to Support and Engineering.\n\nPlan and execute discovery strategies; ask leading questions to uncover business problems tied to revenue, cost, and risk.\n\nCreate and deliver innovative solution demonstrations (on-site and remote); collaborate on and present custom demos to support the sales cycle.\n\nScope, install, configure, and troubleshoot solutions; define success criteria and manage technical Proofs of Concept (POCs) on-site and off-site.\n\nWhiteboard business concepts and technical architectures; communicate WalkMe’s value in both business and technical terms.\n\nDeliver executive-level value pitches and lead deep-dive technical discussions with IT and development teams.\n\nProvide clear technical specifications, requirements, and solution documentation to support proposed approaches.\n\nCollaborate closely with customers and internal teams to understand technology needs and architect solutions; act as a valued resource early and often in the decision process.\n\nAggregate feedback from customer meetings and relay insights to Product Management and Engineering to influence roadmap and enhancements.\n\nSpeak at field events to technical and non-technical audiences; contribute blogs and demo-inspired webinars to promote product knowledge.\n\nWork in a team, share knowledge and best practices, and operate independently when required.\n\nTravel may be required\n\nWhat You Need to Succeed\nMinimum of 10 years of experience in SaaS working with enterprise customers in roles such as technical pre-sales, Solution Advisor, Sales Engineer, or post-sale functional/technical consultant (or equivalent).\n\nStrong practical experience and achievements with enterprise software products or services; Service Management and/or integration experience strongly preferred.\n\nProven ability to assess requirements, identify business problems, and design/demonstrate solutions that drive outcomes.\n\nDemonstrated ability to deliver compelling presentations and confidently engage in public speaking to diverse audiences, including clients, stakeholders, and internal teams.\n\nAbility to examine, interpret, and articulate complex technical information to audiences of varying technical depth.\n\nExperience building and presenting demo environments for audiences from engineers to C-level executives.\n\nExperience with SAP products and CRM systems such as Salesforce (SFDC) preferred.\n\nBoth direct and digital sales activity experience is a plus.\n\nExcellent verbal and written communication skills, with the ability to convey technical and non-technical ideas across mediums.\n\nAbility to self-learn new technologies quickly and comfortably discuss new tools and trends.\n\nIntelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude.\n\nAdaptable to change in a fast-moving environment; strong team-player mindset and positive attitude.\n\nBachelor’s degree in an IT, business, or sales-related field, or equivalent experience.\n\nDeep understanding of enterprise technologies and business context.\n\nPreferred Technical Knowledge\nWeb Technologies\n\nHTML, CSS, jQuery\n\nMobile Technologies\n\nWhat Sets Us Apart\nAt WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.\nHybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.\nSupportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.\nProfessional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.\nStay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July-because your well-being matters all year long.\nWalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.\nWalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.\nWalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.\nRobust Retirement Contributions: Ask HR about the specific offerings for your region!\nSAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.","description_format":"text","description_chars":5691,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Continuous learning","Hybrid work","Professional development"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"},{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-05T11:16:25Z"},{"event":"close","at":"2026-10-29T20:05:12Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/walkme-senior-solution-advisor","json_url":"https://alion.io/job/walkme-senior-solution-advisor.json","meta":{"generated_at":"2026-11-04T16:52:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25830,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6948},"rest":"https://alion.io/mcp/rest/get_company?id=6948"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwalkme-senior-solution-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwalkme-senior-solution-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwalkme-senior-solution-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/walkme-senior-solution-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwalkme-senior-solution-advisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":254834}},{"tool":"search_jobs","arguments":{"company":"walkme.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":254834},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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