{"id":2928114,"url":"https://alion.io/job/walkme-technical-architect-ii-german-speaking","title":"Technical Architect II - German Speaking","company":{"id":6948,"name":"WalkMe","domain":"walkme.com","url":"https://alion.io/company/walkme","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":95,"open_postings":21,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":160,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tel Aviv, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":203000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1737},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T14:26:52Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-28T18:14:06Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":8},"description":"As a Technical Architect at WalkMe, you’ll sit between Solution Architecture and Account Management, helping customers deploy, integrate and get the most out of our platform. You’ll own the technical side of delivery for complex organizations: infrastructure, deployment, integration and long-term technical strategy. Your job is to make sure customers have the right foundation in place to succeed with digital adoption.\nYou’ll be both the technical expert and the quarterback, leading customers through complex deployments with confidence, clarity and care. You’ll work closely with customers to understand their environments and requirements, give hands-on guidance, and partner with Product, Engineering, Support and the Customer Success team so technical decisions line up with customer goals and our product roadmap. You’ll communicate proactively, move with urgency, and stay adaptable when things move fast or aren’t clear.\nWhat you'll own\nCustomer onboarding and technical readiness: Lead new customer onboarding and make sure environments are ready for deployment, including network configuration.\n\nDeployment and integration: Deploy and integrate WalkMe into customer environments. That includes connecting identity providers, configuring browser extensions, setting up API integrations and making sure workflows run smoothly end to end.\n\nTechnical advisory: Act as the main technical advisor for your accounts. Talk through different architecture setups and their trade-offs, and give best-practice guidance on deployment, performance and reliability.\n\nTroubleshooting and escalations: Troubleshoot deployment issues, including browser/OS compatibility and performance. Join high-severity cases as a product expert and customer advocate.\n\nOwnership and risk management: Take full ownership of your work, push things forward, clear roadblocks, and flag risks or blockers early.\n\nStrategic direction: Plan and advise on solutions and enhancements that support the customer’s business needs and long-term technical continuity.\n\nCross-functional liaison: Be the link between customers, Product, Engineering, Support and the Customer Success team. Close gaps, run the conversations and keep everyone aligned on features, technical hurdles and the roadmap.\n\nCustomer education: Help customers understand how the platform works technically, including infrastructure, privacy and security.\n\nDocumentation: Write and maintain technical documentation such as installation guides, configuration guides and troubleshooting materials.\n\nRelationships: Build trust with customers, know them well, and speak up for them inside WalkMe.\n\nWhat you need to succeed\nTechnical Skills\nExperience with web technologies (JavaScript, HTML, CSS) and building with APIs\n\nKnowledge of Chromium-based extension APIs and permissions\n\nHands-on software deployment experience across Windows, macOS and VDI, including mass deployment tools and policies\n\nExperience with Identity and Access Management, including setting up identity provider integrations and working with SAML, OAuth, OIDC, SSO and MFA\n\nWorking understanding of SaaS architecture, cloud delivery models and IT infrastructure (servers, databases, networking, compute)\n\nFamiliarity with tools like JIRA and internal knowledge bases\n\nProfessional Skills\nStrong communicator who sets expectations, shares updates proactively, listens with empathy, and adjusts the message for C-level, technical and business audiences\n\nStrong project management skills and a track record of running several deployments at once and delivering on time\n\nComfortable with ambiguity and able to solve open-ended problems when there’s no set process\n\nAble to turn customer needs into technical requirements\n\nCustomer-service mindset; IT helpdesk or customer-facing technical experience is a plus\n\nDriven and fast-moving: you follow through quickly and don’t let blockers slow you down\n\nCollaborative: we’re one team, and we support each other\n\n** Native or bilingual proficiency in German, alongside excellent written and verbal communication skills in English - a must!\nEducation & Experience\nBachelor’s degree in Computer Science, Engineering, IT or a related STEM field, or equivalent experience\n\nExperience in the digital adoption space is preferred","description_format":"text","description_chars":4270,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","AI Agents"],"lifecycle":[{"event":"open","at":"2026-10-20T13:59:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":8,"expected_fill_days":160,"reasons":["conf:1","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/walkme-technical-architect-ii-german-speaking","json_url":"https://alion.io/job/walkme-technical-architect-ii-german-speaking.json","meta":{"generated_at":"2026-10-28T20:13:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28024,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6948},"rest":"https://alion.io/mcp/rest/get_company?id=6948"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwalkme-technical-architect-ii-german-speaking"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwalkme-technical-architect-ii-german-speaking"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwalkme-technical-architect-ii-german-speaking"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/walkme-technical-architect-ii-german-speaking\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwalkme-technical-architect-ii-german-speaking"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2928114}},{"tool":"search_jobs","arguments":{"company":"walkme.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2928114},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}