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Operations Coordinator

Wallenius Wilhelmsen • Sea Freight • Logistics • High School Diploma • 3 days ago
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Salary
≈ $15k – $31k per year (Estimated)
Location
In office (Querétaro)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Sep 30, 2026. Wallenius Wilhelmsen scores A on the Alion truth index.

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Wallenius Wilhelmsen

Wallenius Wilhelmsen is a global shipping and logistics group headquartered in Lysaker near Oslo, Norway, transporting cars, trucks, heavy equipment and breakbulk on its car carrier fleet and providing vehicle processing, terminal, inland transport and supply chain services. Formed in 2017 from the combination of Swedish and Norwegian shipping interests and listed on the Oslo stock exchange, it has about 9,500 employees in 28 countries, 66 processing centres and seven marine terminals. It hires vehicle processors, accessory installers, quality inspectors, drivers, operations managers, customer care analysts and account managers, notably in the US and Mexico.
walleniuswilhelmsen.com • HQ: Lysaker, Norway • Sea Freight • Logistics • 5000+ employees • Est. 2017

¿Te apasiona la atención al cliente, el seguimiento operativo y la gestión de información? ¡Esta oportunidad es para ti!

Buscamos un Operations Coordinator que contribuya al cumplimiento de los procesos operativos, brindando soporte a clientes y asegurando el seguimiento oportuno de reportes, campañas y requerimientos para las operaciones de GM Planta y GM Logística.

Requisitos

Escolaridad:

  • Bachillerato concluido o Licenciatura.

Conocimientos:

  • Microsoft Office.
  • Manejo de dispositivos móviles (Smartphone).
  • Manejo de vehículos estándar y automáticos (licencia de conducir vigente).
  • Conocimiento de los sistemas WOW, WITS y VITIM's.

Experiencia:

  • Mínimo 1 año en áreas de calidad o atención a clientes.
  • Trato directo con clientes.
  • Manejo de los sistemas WITS, WOW y VITIM's.

Principales responsabilidades

  • Brindar atención y soporte al cliente en reportes, solicitudes, requerimientos, reuniones y seguimiento operativo.
  • Dar seguimiento a campañas, asegurando la correcta administración de listados e información.
  • Control y monitoreo de unidades con Hold.
  • Elaborar y dar seguimiento a reportes operativos, incluyendo:M2.Daños en Care y Buffer.Daños semanales.Campañas.Riel para Logística.Mantenimiento BAT 0 y BAT mayores a 30 días.QBO.Unidades de Pérdida Total.Mantenimiento semanal.Unidades inoperantes y descargadas.GDR (Global Damage Report).ARR quincenal.

Competencias

  • Enfoque en servicio al cliente.
  • Organización y atención al detalle.
  • Comunicación efectiva.
  • Seguimiento y sentido de urgencia.
  • Trabajo en equipo.
  • Análisis y solución de problemas.

Who We Are

At Wallenius Wilhelmsen, you'll join a global leader in shipping and logistics with more than 9,000 colleagues across 28 countries. Together, we help move vehicles, equipment, and goods around the world through innovative and sustainable solutions. Our ambition is to lead the way in transforming shipping and logistics.

Our success is built on our people. Rooted in a strong safety culture and guided by our values - We Care, We Challenge, We Commit - we create an environment where people can grow, contribute, and perform at their best. As a global company listed on the Oslo Stock Exchange, we offer international opportunities within a collaborative and values-driven culture.

Our Commitment to Equal Opportunities and an Inclusive Workplace

At Wallenius Wilhelmsen, our people are fundamental to our success. We believe in the power of bringing people together and value the unique experiences, skills, and perspectives every individual brings. These differences strengthen our ability to support our customers, drive innovation, and succeed as a global organisation. By fostering an inclusive culture where everyone feels valued and empowered to contribute, we create better outcomes for our people, our customers, and our business.

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