{"id":1543924,"url":"https://alion.io/job/wallenius-wilhelmsen-operations-coordinator-3","title":"Operations Coordinator","company":{"id":1954134,"name":"Wallenius Wilhelmsen","domain":"walleniuswilhelmsen.com","url":"https://alion.io/company/walleniuswilhelmsen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Querétaro, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":31000,"period":"year","method":"role_country_seniority_unknown","sample_n":22},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T21:46:34Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-19T21:44:03Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":18},"description":"¿Te apasiona la atención al cliente, el seguimiento operativo y la gestión de información? ¡Esta oportunidad es para ti!\nBuscamos un Operations Coordinator que contribuya al cumplimiento de los procesos operativos, brindando soporte a clientes y asegurando el seguimiento oportuno de reportes, campañas y requerimientos para las operaciones de GM Planta y GM Logística.\nRequisitos\nEscolaridad:\nBachillerato concluido o Licenciatura.\nConocimientos:\nMicrosoft Office.\nManejo de dispositivos móviles (Smartphone).\nManejo de vehículos estándar y automáticos (licencia de conducir vigente).\nConocimiento de los sistemas WOW, WITS y VITIM's.\nExperiencia:\nMínimo 1 año en áreas de calidad o atención a clientes.\nTrato directo con clientes.\nManejo de los sistemas WITS, WOW y VITIM's.\nPrincipales responsabilidades\nBrindar atención y soporte al cliente en reportes, solicitudes, requerimientos, reuniones y seguimiento operativo.\nDar seguimiento a campañas, asegurando la correcta administración de listados e información.\nControl y monitoreo de unidades con Hold.\nElaborar y dar seguimiento a reportes operativos, incluyendo:M2.Daños en Care y Buffer.Daños semanales.Campañas.Riel para Logística.Mantenimiento BAT 0 y BAT mayores a 30 días.QBO.Unidades de Pérdida Total.Mantenimiento semanal.Unidades inoperantes y descargadas.GDR (Global Damage Report).ARR quincenal.\nCompetencias\nEnfoque en servicio al cliente.\nOrganización y atención al detalle.\nComunicación efectiva.\nSeguimiento y sentido de urgencia.\nTrabajo en equipo.\nAnálisis y solución de problemas.\nWho We Are\nAt Wallenius Wilhelmsen, you'll join a global leader in shipping and logistics with more than 9,000 colleagues across 28 countries. Together, we help move vehicles, equipment, and goods around the world through innovative and sustainable solutions. Our ambition is to lead the way in transforming shipping and logistics.\nOur success is built on our people. Rooted in a strong safety culture and guided by our values - We Care, We Challenge, We Commit - we create an environment where people can grow, contribute, and perform at their best. As a global company listed on the Oslo Stock Exchange, we offer international opportunities within a collaborative and values-driven culture.\nOur Commitment to Equal Opportunities and an Inclusive Workplace\nAt Wallenius Wilhelmsen, our people are fundamental to our success. We believe in the power of bringing people together and value the unique experiences, skills, and perspectives every individual brings. These differences strengthen our ability to support our customers, drive innovation, and succeed as a global organisation. 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