Director, Business Strategy - Club Transformation
Position Summary...
The Director, Business Strategy - Club Transformation leads the development and execution of high-priority transformation initiatives that advance how Sam's Club serves members and associates.This role translates emerging strategies into executable solutions and operating models, solving complex business and operational challenges, testing new concepts, and building pathways to scale. Working across functions, the Director connects strategy with execution, drives alignment and prioritization, and delivers measurable business outcomes.
About the Team
The Club Transformation team shapes the future of Sam's Club by translating enterprise strategy into innovative solutions and operating models.
Collaborating across functions, the team reimagines member and associate experiences, develops and tests new concepts, and scales successful solutions. By integrating strategy, operations, technology, and physical club elements, the team accelerates growth, enhances productivity, and builds capabilities for the future.
This collaborative environment emphasizes strategic prioritization, leadership, and continuous improvement to drive impactful business planning and change management initiatives.
What you'll do...
- Lead strategy and execution of high-priority initiatives, translating opportunities into operating models and solutions spanning people, process, technology, inventory, and physical assets.
- Analyze business objectives, member and associate needs, and operational constraints to identify opportunities that improve experience, growth, speed, and cost.
- Design and execute test-and-learn pilots that validate assumptions, generate insights, and inform investment decisions.
- Lead cross-functional initiatives from concept through testing and scale, partnering across Operations, Supply Chain, eCommerce, Merchandising, Product, Technology, Real Estate, and Finance.
- Communicate strategies, progress, results, and recommendations to senior leadership and cross-functional stakeholders.
- Foster high-performing, collaborative teams by creating clarity, sharing expertise, and coaching others across cross-functional initiatives.
What You'll Bring
- Proven experience leading large-scale transformation, business strategy, operating model development, or complex operational initiatives.
- Demonstrated ability to take ambiguous business problems and create a structured path forward.
- Strong business and operational acumen, with the ability to connect member and associate needs, financial impact, and operational realities to strategic decisions.
- Strong analytical and systems-thinking skills, with experience developing business cases, interpreting data and models, establishing KPIs, and translating insights into actionable recommendations.
- Exceptional communication and executive presence, with the ability to simplify complexity, articulate trade-offs, and influence senior leaders.
- High ownership and bias for action, with the ability to quickly identify barriers, drive decisions, and deliver measurable business impact.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum QualificationsBachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 6 years’ experience in retail merchandising, operations management, or related area OR 8 years’ experience in retail merchandising, operations management, or related area.
2 years’ supervisory experience
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading a cross-functional teamMasters: Computer Engineering, Masters: Computer Science, Masters: Mathematics, Masters: Supply Chain, Masters: Transportation