{"id":718403,"url":"https://alion.io/job/wanstor-account-manager-managedprofessional-services","title":"Account Manager (Managed/Professional Services)","company":{"id":688551,"name":"Wanstor","domain":"wanstor.com","url":"https://alion.io/company/wanstor","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":116000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T06:41:49Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-31T12:30:06Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"We’re looking for an Account Manager to take ownership of a portfolio of customers, building strong relationships, driving growth and helping clients get maximum value from everything Wanstor has to offer.\nYou’ll work closely with customers to understand their priorities, challenges and ambitions, connecting them with solutions across cloud, cyber security, managed services, networking, modern workplace and our growing AI capabilities.\nActing as a trusted advisor, you’ll bring new ideas to customers, identify opportunities to expand and develop accounts, and help organisations understand how emerging technologies - particularly AI and automation - can transform the way they work.\nIt’s a consultative, commercially focused role where customer success and growth go hand in hand. You’ll have the opportunity to build genuinely strategic relationships, shape technology roadmaps and grow your accounts by delivering real value.\nWhat You'll Do\nOwn and develop a portfolio of customer accounts, with accountability for revenue growth and retention\nBuild strong, trusted relationships with key stakeholders across your accounts\nIdentify and drive upsell and cross-sell opportunities across managed services, projects, and solutions\nLead regular account reviews, aligning Wanstor’s services to customer goals and future plans\nWork closely with internal delivery and technical teams to ensure a high-quality customer experience\nManage commercial conversations including renewals, pricing, and contract discussions\nProactively spot risks within accounts and take action to protect revenue and relationships\nWhat You'll Need\nProven experience in an Account Executive/Manager role within an MSP or IT services environment\nStrong commercial awareness with experience growing and 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