{"id":1116436,"url":"https://alion.io/job/wargaming-ux-researcher","title":"UX Researcher","company":{"id":56885,"name":"Wargaming","domain":"wargaming.com","url":"https://alion.io/company/wargaming","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":0.75,"repost_share":0.063,"time_to_fill_p50_days":23,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Design","role_family":"Design","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":151000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":66},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T15:41:26Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T06:45:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Overview\nWargaming’s Center for Player Insights is hiring an experienced UX Researcher to champion player needs and inform product decisions across live-service and in-development titles.\nYou will partner closely with game teams, including UX Design, Game Design, Product Management, and Product Analytics, to frame research questions, select the most suitable methods, and run both in-lab and remote UX research studies. You’ll synthesize findings into clear, actionable recommendations that influence roadmaps and player experience quality.\nReports to\nDirector of Player Insights\nWhat will you do?\nPlan, design, and run research across the product lifecycle, including usability testing, playtesting, longitudinal or diary studies, concept testing, focus groups, and one-on-one interviews, both in person and remotely.\nTranslate stakeholder questions into clear business goals and research objectives. Define research hypotheses and sampling plans.\nManage studies end-to-end, including scoping, design, recruiting oversight, moderation, analysis, reporting, and presentations. Drive timelines and keep stakeholders aligned across multiple projects.\nPartner with Research Operations on participant recruitment and incentives, and lab or remote setups. Uphold research ethics and data privacy best practices.\nSynthesize and communicate actionable insights and recommendations tailored to game teams, ensuring findings are clear, prioritized, and easy to act on.\nContribute to the Center for Player Insights’ research strategy and evangelize user-centric development across Wargaming.\nStay current on industry trends and play Wargaming titles to build deep product understanding.\nBe willing to occasionally adjust working hours for participant availability with advance notice, including late evenings on weekdays.\nWhat are we looking for?\n2+ years of hands-on UX or user research experience in a business environment, with demonstrated end-to-end ownership of studies, independently scoping and delivering research.\nExperience running in-lab and remote playtests, usability studies, focus groups, and one-on-one interviews, including strong moderation skills.\nStrong grasp of UX research theory and qualitative methods, and ability to select the right approach for the question at hand.\nAbility to frame research questions, define hypotheses and sampling plans, and translate stakeholder needs into actionable research objectives.\nExcellent communication skills, including clear writing, confident facilitation, and engaging presentations to cross-functional teams.\nStrong project management skills, able to run multiple studies concurrently, meet deadlines, and keep stakeholders aligned.\nCollaborative, curious, and detail-oriented. Enjoy solving complex problems and working closely with others.\nAble to quickly build rapport and credibility with diverse participants and stakeholders.\nPassion for video games and player experience.\nFluency in English, written and spoken.\nUS work authorization: You are able to join the team without going through additional authorization.\nWhat additional skills will help you stand out?\nExperience working with multicultural, globally distributed teams and across time zones.\nUnderstanding of the game development process, live-service, and free-to-play (F2P) models.\nExperience playing Wargaming titles.\nExperience conducting longitudinal studies and complex playtesting programs.\nComfort using AI tools to improve research workflows while maintaining research rigor, ethics, and data privacy.\nAbility to mentor peers or contribute to team research standards and best practices.\nLeadership skills or interest in growing into broader ownership over research initiatives.\nFluency in languages other than English.\nWork mode\nHybrid (3 days of work from Austin office, Tuesday - Thursday)\nThis role is eligible for relocation support within US\nThis role isn't eligible for immigration support (visa sponsorship)\nBenefits\nBenefits and perks are tailored to the local market and culture. Our benefits in Austin include:\nAdditional paid time off Birthday Leave and Marriage Leave, Compassionate Leave\nParental Leave Benefits\nFlexible working hours\nVideo game areas, Table tennis set up, and more... \nHealth Insurance (including family coverage), 401k plan\nMental well-being program (iFeel)\nWellbeing perks (Dedicated Well-being room)\nCareer development and education opportunities within the company\nEmployee discounts\nPersonal Gaming Account \nCoffee, fruits, and snacks in the office\nCompany events \nSeniority Awards \nReferral program - you can recommend the best talents to the Company and receive a reward \nPlease submit your CV in English to ensure smooth processing and review.\nAbout Wargaming \nWargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.\nPlease see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.","description_format":"text","description_chars":5393,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["401k plan","Company events","Flexible schedule","Health insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Gaming","Mobile Games","Naval Systems"],"lifecycle":[{"event":"open","at":"2026-09-22T16:03:50Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/wargaming-ux-researcher","json_url":"https://alion.io/job/wargaming-ux-researcher.json","meta":{"generated_at":"2026-09-24T08:01:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}