{"id":1958559,"url":"https://alion.io/job/warner-bros-discovery-ecommerce-content-and-launch-manager","title":"Ecommerce Content and Launch Manager","company":{"id":21042,"name":"Warner Bros. 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Discovery… the stuff dreams are made of.\nWho We Are…\nWhen we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…\nFrom brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.\nOur studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.\nYour New Role\nWarner Bros Tours and Retail brand is seeking an Ecommerce Content & Operations Manager to oversee content and creative production, product launches, onsite quality and ecommerce operations across the UK, US and Japan storefronts. This is a twelve-month contract position, supporting a growing ecommerce operation with an ambitious launch calendar and increased franchise activity over the next 12 months.\nThe successful candidate will play a key role in driving ecommerce best practices, establishing clear operational standards and delivering high-profile product launches across multiple international markets. This position offers the opportunity to make an immediate and visible impact within a rapidly evolving business supporting major Harry Potter franchise activity.\nIf you are an experienced ecommerce professional who enjoys balancing strategic ownership with hands-on execution in a fast-paced environment, we'd love to hear from you.\nYour Role Accountabilities\nOversee the end-to-end content and creative production programme across UK, US and Japan storefronts, including content planning, editorial, photography, homepage and landing page content, email creative development, tone of voice governance and content quality standards.\nOwn the ecommerce product launch process across all storefronts, ensuring launch readiness through the completion of product data, assets, promotional set-up, stock readiness and risk management activities while coordinating multiple stakeholders against fixed launch deadlines.\nSupport delivery of the ecommerce site roadmap by coordinating feature development, overseeing user acceptance testing and quality assurance activities, and embedding new functionality into business-as-usual operations.\nBe accountable for onsite quality, site standards and product data governance across all storefronts, including regular site reviews, performance reporting, conversion optimisation support and operational process improvement.\nLead search, taxonomy and discoverability initiatives, including onsite SEO, search configuration, product recommendations, site hierarchy and evolving optimisation approaches.\nOversee promotion planning and execution across all storefronts, ensuring promotions are tested, compliant, accurately configured and clearly communicated before launch.\nLead and develop the central content team, providing structure, accountability and coaching while supporting customer service standards, franchise-wide content alignment and deputising for the Senior Ecommerce Manager when required.\n\nQualifications & Experience\nProven ecommerce content, site management, trading or digital content experience within a direct-to-consumer, retail, consumer products, licensed retail or comparable ecommerce environment.\n Extensive experience owning high-volume product launch calendars or end-to-end launch processes, managing critical paths, coordinating multiple dependencies and identifying risks early.\n Previous experience leading and developing teams, alongside strong stakeholder management skills and the ability to work effectively across Brand, Franchise, Buying, Merchandising and Technology functions.\nStrong knowledge of ecommerce content management, website operations, product data governance, launch readiness, onsite SEO, UX principles, site merchandising, taxonomy and discoverability.\nPrevious experience using Shopify or a comparable ecommerce platform, with experience supporting ecommerce development roadmaps and user acceptance testing activities preferred.\n#M&C\nHybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.How We Get Things Done…\nThis last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.\nChampioning Inclusion at WBD\nWarner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.","description_format":"text","description_chars":6360,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-06T14:19:06Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.502,"p_room":0.9,"age_days":15,"expected_fill_days":26,"reasons":["conf:36","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/warner-bros-discovery-ecommerce-content-and-launch-manager","json_url":"https://alion.io/job/warner-bros-discovery-ecommerce-content-and-launch-manager.json","meta":{"generated_at":"2026-10-23T02:55:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4890,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21042},"rest":"https://alion.io/mcp/rest/get_company?id=21042"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwarner-bros-discovery-ecommerce-content-and-launch-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwarner-bros-discovery-ecommerce-content-and-launch-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwarner-bros-discovery-ecommerce-content-and-launch-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/warner-bros-discovery-ecommerce-content-and-launch-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwarner-bros-discovery-ecommerce-content-and-launch-manager"}]}