Retail Assistant
Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 16, 2026. Warner Bros. Discovery scores B on the Alion truth index.
Storytelling is, and will always be, the heart of what we do at Skydance.
Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.
Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.
If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!
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Your New Role...
We’re offering a fantastic opportunity to join the team at the Harry Potter Shop, located in the heart of King’s Cross Station, as our newest Retail Assistant.
As a key member of our sales team, you’ll help conjure memorable experiences for every fan who steps into our store while driving sales and upholding spellbinding visual standards.
If you have experience in retail, customer service, or a visitor-focused environment, and you’re passionate about delivering spellbinding experiences, we’d love to hear from you!
Your Role Accountabilities...
- Provide and continuously develop your product knowledge
- Replenishing stock and maintaining high standards of merchandising and housekeeping.
- Displaying good listening skills, identifying customer needs and responding to them quickly.
- Showing flexibility and willingness to meet store needs during the period of employment regarding hours, work and duties.
- Adherence to all Company policies and procedures e.g. timekeeping, absence reporting procedures etc.
- Confidence to engage with groups of customers at a time and relay product information in an enthusiastic and entertaining manner.
- Engaging with customers on photo opportunities outside the shop.
Qualifications & Experiences...
- Previous retail experience or experience working with the public (if a school leaver, work experience is desirable)
- Selling skills - proactively seeks out opportunities to increase sales.
- Able to communicate clearly and confidently with the public.
- Able to use own initiative.
- Enthusiasm and passion for, as well as excellent knowledge of, the Harry Potter brand.
Working Pattern
In this role you will be expected to adapt to the needs of the business includes working weekends, bank holidays, and during peak seasonal periods, depending on the rota.
Retail Assistants will rotate across all areas of the shop floor, including operating tills, engaging with customers from around the world, and keeping our shelves stocked.
This is a full-time position (40 hours per week).
Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, Skydance / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.About Skydance
Skydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central.
Some Important Details
We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.