Backend Engineer

Your role:

As a Backend Engineer, you’ll play a key role in maintaining, upgrading, and supporting the technical systems that power Warner Music Group’s global operations. This hybrid role combines elements of Software Engineering with Site Reliability Engineering (SRE) and operational support, requiring adaptability, technical breadth, and a strong customer focus. You’ll thrive if you enjoy keeping complex systems healthy, scalable, and resilient in production.

Ideal candidates will feel a strong sense of responsibility for the systems under their care, and value continuous improvement, knowledge sharing, communication and cooperation.

Responsibilities:

Software Engineering & Upgrades

• Write clean, maintainable code in Java or Python (backend)
• Upgrade application frameworks (e.g., Java) to stay current with security patches, support, and performance improvements
• Debug and resolve systems errors identified by automated or manual testing

Reliability & Monitoring

• Monitor production systems and improve observability to detect and resolve issues proactively
• Lead root cause analyses (RCA) for outages and implement corrective actions
• Conduct performance and scalability testing, identify bottlenecks, and implement optimizations

Support & Operations

• Partner with business and operations users to troubleshoot, document, and resolve issues
• Execute manual workflows (e.g., data queries, AWS resource modifications, job restarts) and automate them for efficiency
• Participate in the on-call rotation, responding to high-priority production incidents

Automation & Continuous Improvement

• Enhance CI/CD pipelines (e.g., GitHub Actions, infrastructure-as-code (IaC))
• Contribute to and maintain team knowledge bases, runbooks, and technical documentation
• Drive continuous improvement through process automation and tooling enhancements

About you:

• At least 4 years of experience in software development, ideally with Java or Python (backend)
• Experience with relational databases (Oracle, PostgreSQL) and writing SQL queries
• Effective communicator who can bridge technical and non-technical discussions
• Comfortable collaborating in distributed teams across multiple time zones

We’d love it if you also had:

• Experience working with enterprise systems and modernizing them
• Hands-on experience with Infrastructure as Code (IaC) to manage cloud resources, ideally in AWS
• Ability to diagnose and resolve issues across desktop, network, and web layers
• Experience being on-call, managing incidents, and meeting SLA commitments