Senior Director Credentialing & Contracting (Hybrid) - Faculty Practice Plan

Location

St. Louis, MO 63110

Scheduled Hours

40

Position Summary

Provides operational leadership for WashU Medicine's delegated credentialing organization, special contracting and negotiation of managed care contract language. Works jointly with the Senior Director of Managed Care Financial Contracting and Rate Analysis to secure optimal terms of participation with third-party managed care organizations.

Job Description

Primary Duties & Responsibilities:

• Manages WashU Medicine's delegated credentialing organization.
• Manages WashU Physician’s Network (WUPN).
• Develops and implements policies and procedures pertaining to collection, and scope, of information required to carry out credentialing and re-credentialing functions.
• Designs and manages a centralized practitioner database and the mechanism for direct or indirect access by staff and representatives of affiliated organizations. Assures an accurate, complete, and well-documented information source.
• Maintains up-to-date knowledge of, and compliance with, credentialing standards established by the National Committee for Quality Assurance (NCQA), Joint Commission on the Accreditation of Healthcare Organization (JCAHO), Utilization Review Accreditation Commission (URAC), any state or federal medical staff credentialing requirements and the delegation agreement of any applicable care plans.
• Advises administrative staff of affiliated physician organizations, hospitals, managed care plans and other third parties on issues pertaining to credentialing and re-credentialing.
• Establishes and assures adherence to credentialing data confidentiality policy.
• Designs and conducts training and educational programs as required to assure credentialing compliance standards with hospital programs, delegated credentialing corporate representative, credentialing bodies and the internal committees.
• Develops infrastructure to assure the accuracy and consistency of the interface with the National Practitioner Data Bank (NPDB), Federation of State Medical Boards (FSMB) Medicare, Medicaid, medical schools, societies, and the Departments of Insurance or Health. Serves as authorized agent in reporting of adverse actions to any such organization.
• Designs and executes the pre-application, application and reapplication process associated with credentialing and re-credentialing. Provides direct oversight of site visit nurse responsible for assessment of physician’s office environment and medical records.
• Coordinates site audits by managed care plans, accrediting bodies and state or federal agencies.
• Leads medical school liaison for transplant contracting.
• Maintains operational oversite of WashU Medicine's single patient discount contracting service.
• Responsible for negotiation of managed care contract language and securing acceptable managed care language terms.
• Works jointly with the Senior Director of Managed Care Financial Contracting and Rate Analysis to secure optimal financial terms for all third-party agreements.
• Along with the Senior Director of Special Contracting and Contract Language, serves as the primary faculty practice plan liaison with BJC managed care contracting.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor's degree

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Master's degree, Ph.D. - Doctor of Philosophy

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Credentialing Management And Managed Care Contracting In A Large Faculty Practice, Private Practice, Large Healthcare Or Third-Party Payor Organization (5 Years)

Skills:

Analytical Thinking, Business, Conceptualize Ideas, Credentialing, Credential Management, Database Applications, External Partners, Finance, Interpersonal Interactions, Negotiation, Oral Communications, Provider Credentialing, Relational Database Management, Social Interaction, Spreadsheets, Word Processing Applications, Written Communication

Grade

G18

Salary Range

$129,800.00 - $228,400.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email[email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.