{"id":3339503,"url":"https://alion.io/job/waste-connections-customer-service-representative-34","title":"Customer Service Representative","company":{"id":1829440,"name":"Waste Connections","domain":"wasteconnections.com","url":"https://alion.io/company/wasteconnections","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":96,"open_postings":71,"ghost_share":0,"stale_share":0.07,"repost_share":0.141,"time_to_fill_p50_days":25,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Port Richey, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T10:45:47Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Customer ServiceRepresentative\nLocation: 6425 Pasco Hauling - New Port Richey, FL\nPay: $18.00 per hour\nSchedule: Monday-Friday | 8:00 AM - 5:00 PM )\nWhy Choose Waste Connections?\nAt Waste Connections, we’re more than a waste management company-we’re a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day.\nAbout the Role\nAs a Customer ServiceRepresentative, you’ll be the voice of our company-helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it’s about building relationships, solving problems, and making a positive impact.\nWhat You’ll Do\nAnswer customer calls and process requests for new service, changes, or discontinuation\nAccept payments, research billing inquiries, and update account information\nWork closely with drivers and operations teams to ensure timely and accurate service\nResolve customer issues with cost-effective, safe, and environmentally responsible solutions\nWhat Makes You a Great Fit\n2+ years of high-volumecustomer serviceexperience\nProficiency with Microsoft Word, Excel, and Outlook\nExcellent verbal and written communication skills\nStrong problem-solving ability and a passion for helping people\nWhat We Offer\nCompetitive Pay: $18/hr\n Full Benefits Package, including:Medical, Dental, Vision Insurance401(k) with Company MatchPaid Vacation\nExtra Perks: Employee Assistance & Mental Health ProgramEmergency Travel AssistancePrepaid Legal PlanScholarship Opportunities for KidsEmployee Stock Purchase PlanEmployee Relief FundLife Insurance & Disability Coverage\nJoin a team that values safety, teamwork, and community impact. Apply today and connect with your future at Waste Connections!\nWaste Connections is an Equal Opportunity Employer. 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