{"id":1394639,"url":"https://alion.io/job/waste-connections-customer-service-representative-4","title":"Customer Service Representative","company":{"id":1829440,"name":"Waste Connections","domain":"wasteconnections.com","url":"https://alion.io/company/wasteconnections","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":93,"open_postings":31,"ghost_share":0,"stale_share":0.161,"repost_share":0.226,"time_to_fill_p50_days":24,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T17:42:55Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"Waste Connections is looking for aCustomer Service Representative to join the team in Nashville, zipcode 37210!\nOur priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:\nAnswering customer calls and processing customer orders for new service, discontinuance, or changes in service.\n\nAccepting payments from customers, researching customer billing inquiries and updating customer account information.\n\nInteracting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.\n\nWhat we need from you:\n2 years of high volume Customer Service experience\n\nExperience with Microsoft Word, Excel and Outlook\n\nExcellent verbal and written communication skills\n\nWhat you’ll get from us:\nCompetitive Compensation\n\n401(K) with company match; let us help you save for your future\n\nHealthcare; Medical, Dental, Vision\n\nPerks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund\n\nInsurance: Life, Short Term/Long Term Disability\n\nWaste Connections is an equal opportunity employer. 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