{"id":3710197,"url":"https://alion.io/job/watchpoint-logistics-customs-entry-writer","title":"Customs Entry Writer","company":{"id":4420723,"name":"Watchpoint Logistics","domain":"watchpointlogistics.com","url":"https://alion.io/company/watchpointlogistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlingame, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32,"max":35,"currency":"USD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T20:03:49Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T15:12:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nCustoms Entry Writers utilize their communication skills and industry knowledge to ensure our customer’s supply chain runs efficiently and stays compliant. They build relationships with customers and collaborate with internal teams to meet Customs Compliance standards.\n**This is a hybrid position, must be able to reliably commute to our Burlingame, CA office twice a week **\nPay & Perks\nMedical, Dental, and Vision Insurance\nLife Insurance\n401k + 4% Company Match\nVacation, Sick Pay + Holidays\nEmployee Assistance Program\nMonthly Team Lunches\nWellness Program\nThe starting pay for this position is expected to be $32 to $35 per hour. Exact compensation is based on skills, experience, education, and location.\nCustoms Entry Writer Job Duties\nHelps facilitate air/ocean customs clearances to meet the customer’s expectations.\nCoordinates with overseas offices and customers as necessary.\nResponsible for completing customs entries and maintaining communication with customers and customs officials.\nResponsible for proofing commodity classification and recommends reclassification to supervisor.\nUtilizes their knowledge and experience to proactively update the customer and/or team members and address questions regarding the status of their entries.\nNavigates CRM and HRIS to locate facility addresses, contact details and organization charts in order to route the customer or vendor to the proper CSR or department. \nWorks collaboratively with team members to compile necessary documentation and performs audits for compliance on a daily basis. Uses judgment and initiative to suggest solutions to supervisor based on audit results.\nAdditional duties as assigned.\nRequirements\nProficient use of computer systems and applications (NetCHB, Cargowise, Salesforce) as trained/required. \nMakes the best use of available time and resources. Takes personal responsibility for the quality and timeliness of work.\nConsistently exhibits flexibility in resolving customer problems in a timely manner. Exercises good judgment in resolving general disputes or problems. \nAble to communicate effectively and collaborate with team members to achieve common goals. Sees opportunities to supports other team members.\nAble to express ideas and information clearly, concisely, and accurately both verbally and in writing. Demonstrates active listening and seeks to understand others perspectives.\nApproaches problems with a solution focused mindset and uses judgment to resolve issues. Assists with finding root cause and implements process improvements.\nDemonstrates accuracy, thoroughness, and efficiency. Plans and organizes work, manages time well, handles multiple tasks simultaneously, and completes initiatives with minimal errors. Meets productivity goals set by management.\nEducation and Experience\nHigh school diploma and minimum 5 years of experience in customs entry writing or equivalent combination of education and experience.\nPhysical Requirements\nThe usual and customary methods of performing the job's essential functions require the following physical demands: operating a computer, remaining stationary for most of the shift, and occasionally moving about the workspace. The person in this position frequently exchanges information using email and other electronic communication methods and must be able to observe and report on communication received via phone and computer.\nAbout Us: At Watchpoint, you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint, we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company’s mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams’ professional and personal growth. Every member of our team is a critical component at Watchpoint.\nWatchpoint Logistics, Inc. is an equal opportunity employer.\nVisit us at https://www.watchpointlogistics.com","description_format":"text","description_chars":4156,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Customs Brokerage","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-11-03T22:44:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:2","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/watchpoint-logistics-customs-entry-writer","json_url":"https://alion.io/job/watchpoint-logistics-customs-entry-writer.json","meta":{"generated_at":"2026-11-04T17:06:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26195,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420723},"rest":"https://alion.io/mcp/rest/get_company?id=4420723"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwatchpoint-logistics-customs-entry-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwatchpoint-logistics-customs-entry-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwatchpoint-logistics-customs-entry-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/watchpoint-logistics-customs-entry-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwatchpoint-logistics-customs-entry-writer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3710197}},{"tool":"search_jobs","arguments":{"company":"watchpointlogistics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3710197},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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