{"id":2999415,"url":"https://alion.io/job/watchpoint-logistics-lead-customs-compliance","title":"Lead, Customs Compliance","company":{"id":4420723,"name":"Watchpoint Logistics","domain":"watchpointlogistics.com","url":"https://alion.io/company/watchpointlogistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlingame, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":36,"max":42,"currency":"USD","period":"hour","gross":null,"usd_annual":84000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T23:58:58Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T22:22:34Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nThe Lead, Customs Compliance ensures adherence to US Customs and Border Protection, TSA, and NVOCC regulations. They support the VP of Compliance & Quality in maintaining compliance and mitigating risk.\nPay & Perks\nMedical, Dental, and Vision Insurance\nLife Insurance\n401k + 4% Company Match\nVacation, Sick Pay + Holidays\nEmployee Assistance Program\nMonthly Team Lunches\nWellness Program\nThe starting pay for this position is expected to be $36 to $42 per hour. Exact compensation is based on skills, experience, education, custom's licensure status, and location.\n**This is a hybrid position, must be able to reliably commute to our Burlingame, CA office twice a week **\nJob Duties\nConducts regular audits of “customs work” performed by the international team, reviewing 100% of all transactions (entries and in-bond) each month\nProduces monthly “customs work” scorecard (tracking activity and risk mitigation)\nConducts a mandatory annual (and periodic as applicable) training of the import team on updates to the Watchpoint Supervision and Control manual\nNavigate CRM and HRIS to locate facility addresses, contact details, and organization charts in order to properly perform audits or route customer or vendor calls to the proper CSR or department\nEnsures Watchpoint’s ACE account and bonds remain current\nAssist with CTPAT and TSA compliance including updating documents, applicable internet portals, and oversight of required elements for these programs at Watchpoint facilities\nResponsible for ensuring written procedures encompassing “customs work” remain updated and relevant, including the Watchpoint Supervision and Control manual\nPerforms backup support to the brokerage or international teams in times of need\nAdditional duties as assigned\nRequirements\nProficient use of computer systems and applications (NetCHB, ACE, CTPAT Portal, Cargowise, & Salesforce) as trained/required.\nMakes the best use of available time and resources. Takes personal responsibility for the quality and timeliness of work.\nConsistently exhibits flexibility in resolving related compliance inaccuracies promptly. Exercises good judgment in resolving general disputes or problems.\nAble to communicate effectively and collaborate with team members to achieve common goals. Sees opportunities to support other team members or departments.\nAbility to express ideas and information clearly, concisely, and accurately both verbally and in writing. Demonstrates active listening and seeks to understand others' perspectives.\nApproaches problems with a solution-focused mindset and uses judgment to resolve issues. Assists with finding the root cause to implements process improvements.\nEducation and Experience\nValid Customs Broker License preferred\nHigh school diploma and minimum 5 years of industry experience as an entry writer with the ability to process various brokerage entries, in-bonds, single and annual bonds, and related audits.\nPhysical Requirements\nThe usual and customary methods of performing the job's essential functions require the following physical demands: operating a computer, remaining stationary for most of the shift, and occasionally moving about the workspace. The person in this position frequently exchanges information using email and other electronic communication methods and must be able to observe and report on communication received via phone and computer.\nAbout Us: At Watchpoint, you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint, we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company’s mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams’ professional and personal growth. Every member of our team is a critical component at Watchpoint.\nWatchpoint Logistics, Inc. is an equal opportunity employer.\nVisit us at https://www.watchpointlogistics.com","description_format":"text","description_chars":4154,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Customs Brokerage","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-21T11:40:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["conf:3","win:early"],"computed_at":"2026-10-22T01:54:03Z"},"pay":{"stated_usd_annual":84000,"is_top_pay":false},"html_url":"https://alion.io/job/watchpoint-logistics-lead-customs-compliance","json_url":"https://alion.io/job/watchpoint-logistics-lead-customs-compliance.json","meta":{"generated_at":"2026-10-22T01:54:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1211,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4420723},"rest":"https://alion.io/mcp/rest/get_company?id=4420723"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwatchpoint-logistics-lead-customs-compliance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwatchpoint-logistics-lead-customs-compliance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwatchpoint-logistics-lead-customs-compliance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/watchpoint-logistics-lead-customs-compliance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwatchpoint-logistics-lead-customs-compliance"}]}