{"id":3210011,"url":"https://alion.io/job/water-works-engineers-it-technician","title":"IT Technician","company":{"id":698304,"name":"Water Works Engineers","domain":"waterworksengineers.com","url":"https://alion.io/company/waterworksengineers","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Scottsdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":78000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":608},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-24T15:23:34Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-28T17:20:48Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Join Our Team as an IT Technician at Water Works Engineers!\nMeet Water Works Engineers:\nWater Works Engineers (WWE) is a leading civil and environmental engineering firm specializing in innovative and sustainable solutions for water infrastructure projects across the United States. For over 20 years, we have excelled in planning, designing, and implementing projects involving the treatment, storage, and conveyance of drinking water, recycled water, and wastewater. With offices in Scottsdale, AZ; Redding, Roseville, San Mateo, San Diego, and Los Angeles, CA; Star, ID; Albuquerque, NM; and Salt Lake City, UT, we bring an understanding and sensitivity to Western water and wastewater issues. Our expertise includes water and wastewater treatment, stormwater management, hydraulic modeling, and environmental compliance. Committed to innovation, integrity, and teamwork, we enhance the sustainability and resilience of the communities we serve.\nWhy this role matters:\nAs an IT Technician (IT1) with Water Works Engineers, you will play a key role in ensuring the smooth operation, security, and reliability of the company's IT infrastructure across multiple office locations. This includes maintaining hardware and software systems, troubleshooting technical issues, maintaining network security, and providing technical support to employees. Your responsibilities will focus primarily on employee onboarding/offboarding, end-user support, and assisting other IT team members in completing assigned projects. This role is integral to maintaining a seamless IT environment and requires strong technical acumen, problem-solving skills, and the ability to collaborate effectively with cross-functional teams.\nYour daily impact:\nMaintain IT systems, including laptops, workstations, mobile devices, and cloud-based platforms.\nProvide technical support and troubleshooting assistance to employees, efficiently resolving hardware, software, and connectivity issues.\nSupport employee onboarding and offboarding processes, including IT equipment setup and deployment, user account creation and deactivation, access permissions, and equipment collection.\nAdminister user accounts, permissions, and access controls in compliance with company policies.\nAssist with implementing and maintaining cybersecurity measures.\nSupport software installations, configurations, and upgrades for engineering and business applications.\nAssist with IT asset inventory, tracking hardware and software resources for efficiency and compliance.\nDocument IT procedures, troubleshooting steps, and system configurations for internal reference and training.\nAssist in IT project execution, including system migrations, integrations, and infrastructure upgrades.\nWhat you bring to the table:\nAssociate's degree in Information Technology, Computer Science, a related field, or equivalent professional experience.\n1-2 years of IT support experience, including relevant internships or equivalent hands-on experience.\nProficiency in Windows, Office 365, Active Directory, and cloud-based services.\nKnowledge of network topology, including LAN/WAN, TCP/IP, DNS, DHCP, and VPN configuration.\nFamiliarity with workstation configuration, user account management, and IT equipment provisioning.\nFamiliarity with cybersecurity principles, threat prevention strategies, and compliance best practices.\nExperience troubleshooting various IT issues, from hardware failures to software conflicts.\nStrong analytical skills with the ability to diagnose and resolve technical problems efficiently.\nEffective communication skills, capable of explaining technical concepts to non-technical users.\nCertifications such as CompTIA A+, Network+, or similar are a plus.\nUnlock Your Benefits Potential:\nOn day one, as a full-time employee, Water Works Engineers employees enjoy a comprehensive benefits package to enhance their well-being and financial stability on their first employment day, which includes:\nPaid Time Off: Eight paid holidays annually, with paid time off (PTO) accrual based on role.\n401K Retirement Plan: Company match of 100% on the first 6% of your salary, with immediate eligibility.\nHealth Insurance: Fully covered for employee-only plans, with the company contributing significantly towards family coverage.\nDental and Vision Insurance: Fully covered for employees, with affordable options for family coverage.\nLife and Disability Insurance: Provided at no cost.\nAdditional Benefits: Health Care Flexible Spending Account, Adoption Assistance, Employee Assistance Program, and Commuter Benefits.\nWater Works Engineers fosters a supportive environment where your contributions are valued, and your career can thrive.\nRewards for Your Expertise\nCompetitive compensation commensurate with experience, with the potential to earn performance-based bonuses. (Contact HR for location-specific details).\nWhy work with us:\nAre you ready to take your IT career to the next level? Join Water Works Engineers and say goodbye to being just another number! Be part of a team that supports impactful projects making a real difference in communities. At Water Works Engineers, you'll be part of a smaller, highly successful team where your work is recognized, your growth is prioritized, and you'll have the opportunity to support technology systems across multiple office locations. As an IT Technician, you'll gain hands-on experience in technical support, systems administration, cybersecurity, and IT infrastructure while working directly with employees and collaborating with experienced IT professionals. You'll have the chance to make a tangible impact by keeping our teams connected, productive, and supported in an environment that fosters innovation and excellence. If you're ready to be valued for your contributions and grow your IT career with a dynamic team, we want to hear from you!\nJoin us today: If you are a passionate and dedicated IT student or professional ready to make a significant impact, apply today!\nWater Works Engineers embraces Equal Employment Opportunity and is committed to fostering a diverse workforce. EOE, Minorities, Females, Vets, and disabled candidates are encouraged to apply.\nTo protect our applicants from job scams, please be cautious of fraudsters posing as Water Works Engineers employees or recruiters. We never request sensitive personal information, such as Social Security numbers or bank details, via text, instant message, or unsecured methods, nor do we require advance payments for equipment or fees. Official communications from Water Works Engineers will only come from emails ending in ‘@wwengineers.com’. 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