{"id":698661,"url":"https://alion.io/job/wati-io-account-executive","title":"Account Executive","company":{"id":19796,"name":"Wati","domain":"wati.io","url":"https://alion.io/company/wati-io","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":93,"open_postings":62,"ghost_share":0.032,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":174,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kuala Lumpur, Malaysia","Hong Kong"],"countries":["MY","HK"],"hiring_countries":["MY"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":21000,"period":"year","method":"role_country_seniority_unknown","sample_n":141},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Instagram","optional":false},{"name":"Salesforce","optional":false},{"name":"Shopify","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-06-02T00:00:00Z","employer_posted_date":"2026-06-02","last_verified_at":"2026-10-18T14:44:40Z","board_verified":true,"closed_at":null,"days_open":138,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":138},"description":"Wati\nStarted as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support - on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\nWati, the AI-Powered Customer Engagement Platform for Revenue Grow.\nWe’re now looking for a Mid-Market Account Executive based in Malaysia to accelerate our growth across Southeast Asia. This role is key to expanding Wati’s presence among fast-growing mid-market businesses, helping them transform customer engagement through WhatsApp and conversational automation.\nWhat You’ll Be Doing\nAs a Mid-Market Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across Malaysia, Singapore, and the broader SEA region. You’ll own the end-to-end sales process - from prospecting and discovery to demo, negotiation, and close - partnering cross-functionally to ensure customer success and long-term value realization.\nKey Responsibilities\nOwn and manage full sales cycles with mid-market customers, from qualification to close.\nConduct consultative discovery sessions to understand business challenges and design tailored solutions.\nDeliver compelling product demonstrations and ROI-based business cases.\nManage complex deal structures and negotiate commercial terms with senior decision-makers.\nCollaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.\nProvide actionable market insights to influence go-to-market and product strategies.\nConsistently meet or exceed quarterly and annual revenue targets.\nRequirements\n3-5 years of SaaS or B2B tech sales experience, with at least 1 years closing mid-market deals.\nProven track record of exceeding quota in a consultative, solution-based sales environment.\nStrong presentation, negotiation, and stakeholder management skills.\nFluent in English (required); proficiency in Malay and/or Mandarin is highly preferred.\nSelf-motivated, disciplined, and comfortable working in a remote-first, fast-paced environment.\nExperience with CRM tools such as HubSpot or Salesforce.\nBonus: Background in eCommerce, digital marketing, or customer engagement solutions across SEA markets.\nWhy Join Wati?\nJoin a hyper-growth SaaS company redefining how businesses communicate.\nBacked by top-tier global investors including Sequoia and Shopify.\nCompetitive base salary with attractive performance-based incentives.\nCareer growth opportunities in a global, fast-scaling team.\nEnjoy a fun, diverse, and international team culture. \nHigh on-target earnings with attractive performance incentives. \nCelebrate your birthday with paid leave.","description_format":"text","description_chars":3221,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Malay","level":"Advanced (C1)","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Conversational AI","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-11T02:26:26Z"}],"visa":[],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.703,"p_room":0.6,"age_days":137,"expected_fill_days":174,"reasons":["conf:3","win:late","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/wati-io-account-executive","json_url":"https://alion.io/job/wati-io-account-executive.json","meta":{"generated_at":"2026-10-18T16:17:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22055,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19796},"rest":"https://alion.io/mcp/rest/get_company?id=19796"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwati-io-account-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwati-io-account-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwati-io-account-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wati-io-account-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwati-io-account-executive"}]}