{"id":698948,"url":"https://alion.io/job/wati-io-lead-product-manager-e-commerce","title":"Lead Product Manager - E-commerce","company":{"id":19796,"name":"Wati","domain":"wati.io","url":"https://alion.io/company/wati-io","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":93,"open_postings":62,"ghost_share":0.032,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":174,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shenzhen, China","Hong Kong"],"countries":["CN","HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":99000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1362},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Magento","optional":false},{"name":"WhatsApp","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2025-11-13T00:00:00Z","employer_posted_date":"2025-11-13","last_verified_at":"2026-10-18T21:05:27Z","board_verified":true,"closed_at":null,"days_open":339,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":339},"description":"About Wati\nWati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.\nAt Wati, we believe that every conversation matters - whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.\nOur Platform\nThe AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.\nOur Backing & Partnerships\nWati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.\nAbout the Role\nWe’re looking for an experienced Lead Product Manager to drive the next phase of growth for Wati Commerce - our conversational commerce product that powers thousands of Shopify merchants today.\nIn this role, you’ll define and execute the strategy to evolve our existing Shopify app into a multi-platform solution, expanding across Shopline, Magento, and other leading eCommerce ecosystems. You’ll shape how merchants use Wati to sell, support, and grow through messaging - crafting seamless app experiences that turn conversations into conversions.\nThis is a high-impact opportunity to take Wati’s commerce product to the next level of scale, intelligence, and automation, working at the intersection of AI, messaging, and eCommerce.\nWhat You’ll Do\nDrive the next phase of Wati’s Commerce product - defining roadmap, priorities, and execution in close collaboration with engineering, design, and cross-functional teams. \nIdentify and deliver innovative capabilities that empower merchants to increase sales and improve customer engagement through conversational commerce.\nUnderstand the eCommerce ecosystem deeply - merchants, partners, app stores, and competitive landscape. \nCollaborate with leadership to define and execute product strategy aligned with Wati’s overall growth goals. \nMeet regularly with customers and customer-facing teams to translate real-world merchant needs into scalable product experiences. \nLaunch new features and iterate rapidly based on data-driven insights and feedback. \nPartner with Marketing, Customer Success, and UX to ensure smooth go-to-market and adoption.\nRequirements\n8-10+ years of product management experience in B2B SaaS, including experience owning platform-scale or eCommerce-integrated products.\nProven track record building or scaling apps or integrations on Shopify, Shopline, Magento, or similar ecosystems. \nExperience developing products for merchants or partners within the eCommerce / app store ecosystem.\nDemonstrated ability to take products from concept to launch, including product-market fit, customer validation, and scaling. \nStrong technical aptitude - comfortable discussing architecture, APIs, and platform integrations with engineering teams. \nDeep understanding of user experience, merchant workflows, and data-driven decision-making. \nExcellent stakeholder management and presentation skills. \nEntrepreneurial mindset and ability to thrive in a fast-paced, growth-stage environment. \nStartup experience - a plus. \nCoding or analytics experience - a plus.","description_format":"text","description_chars":3961,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Marketing Automation","Conversational AI","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-11T02:26:26Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.638,"p_room":0.36,"age_days":338,"expected_fill_days":174,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/wati-io-lead-product-manager-e-commerce","json_url":"https://alion.io/job/wati-io-lead-product-manager-e-commerce.json","meta":{"generated_at":"2026-10-18T23:29:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25998,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19796},"rest":"https://alion.io/mcp/rest/get_company?id=19796"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwati-io-lead-product-manager-e-commerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwati-io-lead-product-manager-e-commerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwati-io-lead-product-manager-e-commerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wati-io-lead-product-manager-e-commerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwati-io-lead-product-manager-e-commerce"}]}