{"id":1296964,"url":"https://alion.io/job/watney-staff-program-manager-teleoperations","title":"Staff Program Manager, Teleoperations","company":{"id":3812884,"name":"Watney","domain":"watney.com","url":"https://alion.io/company/watney-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":135000,"max_usd":267000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":447},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T21:15:25Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-09-29T01:35:17Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Our Mission\nExpand human ambition in the physical world.\nCritical infrastructure is constrained by labor shortages, hazardous working conditions, and operational complexity. Watney builds and deploys autonomous robotic systems that increase the speed and capacity of buildout, starting with data centers.\nAbout the Role\nThe Staff Program Manager, Teleoperations owns the robot pilot program at Watney: how new pilots get on the floor, how they get better once they're there, and the KPI framework and feedback loop that connects the two.\nThis program runs today: a 2,000+ pilot floor already supports robots working live customer deployments. You'll partner with our pilots, our Southeast Asia leadership team, and our ML researchers to keep the program moving as fast as the robots need it to.\nWe're looking for someone with strong critical thinking, clear communication, and experience running a large distributed center of excellence program from the ground up - comfortable with messy real-world data, short-notice global travel, and late-night performance analysis when the program calls for it.\nWhat You’ll Do\nOwn the pilot program: tryouts, training cohorts, and the performance work that turns a new pilot into a great one, across a 2,000+ pilot operation.\n\nDefine KPIs and measure performance (telemetry, task times, etc.), and close the loop from data to action.\n\nPartner with Fleet Operations to solve robot allocation for training and live deployments.\n\nPartner with our Southeast Asia leadership team on organizational structure and shift-operations improvements.\n\nTranslate performance findings into concrete changes with our hardware and software engineering teams\n.\n\nYou May Be a Good Fit If You:\n4+ years running a distributed or offshore workforce program at scale (recruiting, training, performance management), at a consulting firm or technology company.\n\nExperience writing SOPs and owning quality/process for an operations team.\n\nStrong data-analysis skills and comfort with messy real-world data.\n\nClear written and verbal communication skills.\n\nWillingness to work hard in a scrappy environment\n.\n\nWe’re committed to building a diverse, inclusive team. At Watney Robotics, we welcome people of all backgrounds and identities, and we make hiring decisions based on skills, experience, and potential. If you’re passionate about robotics but don’t meet every requirement, we still encourage you to apply!\nCurious to learn more?\nFollow us here onX andLinkedIn","description_format":"text","description_chars":2479,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T09:43:06Z"}],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.884,"p_room":0.9,"age_days":17,"expected_fill_days":49,"reasons":["conf:7","velocity","win:mid"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/watney-staff-program-manager-teleoperations","json_url":"https://alion.io/job/watney-staff-program-manager-teleoperations.json","meta":{"generated_at":"2026-09-29T02:27:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2182,"day_limit":5000,"remaining_today":2818,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}