{"id":1982403,"url":"https://alion.io/job/watson-clinic-llp-guest-experience-navigator-float-part-time","title":"GUEST EXPERIENCE NAVIGATOR FLOAT - PART TIME","company":{"id":3174802,"name":"Watson Clinic LLP","domain":"watsonclinic.com","url":"https://alion.io/company/watsonclinic","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lakeland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1202},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T19:05:48Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-20T13:58:31Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Description\nSummary/Objective\nGreets patients at registration desks with a warm and welcoming demeanor, ensuring a delightful patient experience by verifying their address and phone number. Updates emergency contact information to include guarantor and addresses (i.e., seasonal, parents, etc.) as well as Meaningful Use information, all while fostering a friendly and supportive environment.\nEssential Functions\nVerifies demographics and performs a complete patient search to avoid duplicate patients.\nProvides questionnaires and/or appropriate forms to patients according to physician/provider protocols.\nAccurately verifies payment sources are entered into EPM including the appropriate case built and attached (i.e., liability, work comp, agency, grants, employer, legal).\nAccurately runs eligibility of insurances.\nMonitors lobby to ensure patients are not waiting excessive amounts of time and courteously advise patients of wait times when physicians/ providers run behind. Arrives patients in a timely manner.\nMonitors reading material maintained in lobby, removing any items with inappropriate content.\nKeep lobby neat and clean throughout the day.\nSchedules and cancels appointments accurately following physician, provider, desk and location protocols.\nProportionately arrives and schedules appointments. Runs report sets as applicable.\nCollects payments using appropriate payment codes and issues receipts.\nFollows IDX Alert policy prior to scheduling appointment. Follows PFS collection comments. Closes batch accurately and prior to leaving for the day, depositing in designated area.\nHOURS VARY\nRequirements\nRequired Education and Experience: High school graduate or equivalent (GED).\nAdditional Eligibility Qualifications: One1+ years experience within medical/insurance environment preferred; Medical terminology and/or knowledge in the medical field; 2-3 years of customer service","description_format":"text","description_chars":1898,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-07T00:28:20Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.9,"age_days":13,"expected_fill_days":25,"reasons":["conf:4","win:mid","comp:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/watson-clinic-llp-guest-experience-navigator-float-part-time","json_url":"https://alion.io/job/watson-clinic-llp-guest-experience-navigator-float-part-time.json","meta":{"generated_at":"2026-10-20T15:57:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18155,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3174802},"rest":"https://alion.io/mcp/rest/get_company?id=3174802"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwatson-clinic-llp-guest-experience-navigator-float-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwatson-clinic-llp-guest-experience-navigator-float-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwatson-clinic-llp-guest-experience-navigator-float-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/watson-clinic-llp-guest-experience-navigator-float-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwatson-clinic-llp-guest-experience-navigator-float-part-time"}]}