[Wattpad] Product Experience Designer

We are looking for a Product Experience Designer who is passionate about creating intuitive, engaging, and emotionally resonant user experiences. In this role, you will design experiences that help users find the right stories, enjoy them deeply, and stay in flow longer.

You will partner closely with Product Managers, Engineers, and cross-functional teams to shape problems, explore solutions, and deliver experiences that balance user goals, motivations, and business outcomes. This is a role for a designer who enjoys both discovery and execution and who sees design as a way to create clarity, momentum, and value.

What You’ll Do:

• Lead the UX and UI design process from discovery through delivery for features and experiences across mobile and web
• Partner with Product Managers to frame problems, define success, and explore alternative approaches
• Design intuitive flows, interaction models, and visual solutions that drive meaningful user action
• Identify customer problems and translate insights into clear experience opportunities
• Use research, usability testing, and data analysis to inform and evolve your designs
• Evaluate tradeoffs between user value, technical constraints, and business goals
• Develop wireframes, user flows, prototypes, and high fidelity designs using tools like Figma
• Design for mobile and web platforms, including iOS, Android, and responsive web
• Ensure designs meet standards for usability, accessibility, and inclusive experience Iterate based on feedback, testing, and learning
• Contribute to and evolve Wattpad's design system to ensure scalable, accessible, and consistent experiences
• Collaborate with cross-functional partners, including content, trust and safety, and ads and engineering to align on technical feasibility and implementation details
• Grow as a designer by staying curious about UX trends, user behavior, seeking feedback, and contributing to shared learnings within the design team

Required Qualifications:

• Minimum of 3+ years of experience designing digital products across mobile and web
• Strong UX fundamentals including interaction design, information architecture, and visual design
• Ability to think holistically about user journeys and systems
• Comfort partnering closely with product and engineering throughout the product lifecycle
• Experience using research and data to inform design decisions
• Passion for creating experiences that are not only usable, but delightful and engaging

Nice To Haves:

• Passion for storytelling, reading, and writing
• Familiarity with Wattpad, WEBTOON, fanfiction communities, or creator platforms
• An appreciation for fandom culture, online communities, and the ways readers and writers connect around stories