[WEBTOON] Content Operations Associate

We are seeking a detail-oriented and versatile Content Operations Coordinator to join our team in Los Angeles. This role is a blend of editorial creativity and operational rigor. You will be responsible for the end-to-end lifecycle of platform content, from copywriting and scheduling to quality assurance and performance analysis. The ideal candidate is a proactive troubleshooter who can maintain brand integrity while optimizing content for user engagement.

KEY RESPONSIBILITIES

• Execute the content strategy by managing the daily content programming calendar.
• Draft compelling, platform-specific copy for promotional materials and user-facing components.
• Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
• Support lifecycle marketing efforts through the creation and distribution of email campaigns.
• Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.
• Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
• Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
• Assist with administrative and operational tasks to ensure smooth department scaling.
• Monitor content performance and platform health.
• Utilize data to provide insights and recommendations for content optimization.

MINIMUM QUALIFICATIONS

• Exceptional written and verbal communication skills.
• Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
• Strong attention to detail.
• Must be based in Los Angeles, CA (or willing to commute).
• Quantitative data analysis experience preferred.
• Bilingual in English and Korean is required.

PREFERRED SKILLS

• Airtable Experience
• Calendar or Scheduling Management
• Microsoft Suite, Microsoft Excel
• Data Analysis, Data Presentation

Salary Range and Description

$55,000 - $75,000 / annually

Please note, the above range is listed in USD.