{"id":1673743,"url":"https://alion.io/job/watts-quality-technician-iii","title":"Quality Technician III","company":{"id":1782835,"name":"Watts Water Technologies","domain":"watts.com","url":"https://alion.io/company/watts-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Vernon, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29,"max":32,"currency":"CAD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-04T00:00:00Z","employer_posted_date":"2026-06-04","last_verified_at":"2026-10-13T23:45:13Z","board_verified":true,"closed_at":null,"days_open":132,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":132},"description":"We’re Watts. Together, we’re reimagining the future of water.\nWe feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.\nWhat we do:\nFor 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.\nScope of Position\nThis detail-oriented, results-driven individual will play a key strategic role within the Quality Assurance and Control department as part of the tekmar quality team. The successful candidate will be instrumental in driving continuous improvement and ensuring compliance with internal standards and customer requirements.\nKey responsibilities include systematic identification, analysis, and resolution of quality issues, with a strong focus on reducing nonconformance reports (NCRs) and minimizing customer claims and RMAs. The role also involves facilitating the creation and maintenance of quality documentation, as well as supporting production teams in maintaining the highest quality standards.\nThis position has no direct reports.\nThis position reports to the Quality Manager. This role is onsite and is based in Vernon, BC Canada.\nPrimary Job Duties and Responsibilities\n Analyze and identify trends in product nonconformance (NCRs and RMAs) to drive root cause investigations and implement effective corrective actions, ensuring comprehensive 8D documentation.\n Collaborate w ith Quality and Manufacturing Engineering teams to review and revise New Product Development (NPD) processes, ensuring that established quality standards are consistently upheld throughout. - APQP realization (DFM, FMEA), internal and external Product Part Approval Process (PPAP) and First Article Inspection (FAI).\nParticipate in Material Review Board activities to ensure accurate NCR and SCRAP data collection and to drive actions to reduce waste and improve operational costs-efficiency.\nPrepare and present together with the Quality Manager, reports for supplier quality performance, production quality performance, and customer quality data and metrics.\nSupport to Production and Mfg. Engineering on developing and maintaining needed Quality Acceptance Criteria Standards and facilitate training to the Operations team.\n Working and communicating with cross-functional teams such as Engineering, Planning, Operations, and other manufacturing functions.\nReview and action the Return Material Authorization (RMA) records in IFS on a daily basis in addition to initiating any communications with customers to manage product returns for analysis.\nInitiate corrective actions requests to suppliers (SCAR) as needed when nonconformance material is identified in Receiving or Production, ensuring successful closing of nonconformances with the proper documentation.\nConduct process, product, and system internal audits as per annual internal audit program.\nDevelop, and collaborate in creating & updating, quality documentation such as SOPs, work instructions, control plans, etc., to ensure the proper release and training of revised documentation.\nSupporting Material Inspections and dispositions.\nSupport and assist with the implementation of the continuous improvement activities.\nAssume responsibility for other projects and duties as assigned the Quality Manager or Company management.\nResponsibility directly tied to Watts Value Integrity, Accountability, Continuous Improvement & Transparency. \nThis position has no travel requirements\nRequired Qualifications\nElectronic Engineering Technical Diploma, or\nIndustrial or Mechanical Engineering Technical Diploma\n3+ years of electronic / quality control experience. [insert required licenses, as applicable]\nUnderstanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.\nMust successfully establish employment eligibility and satisfactorily complete background checks, including a reference and national criminal record as a condition of employment.\nPreferred Qualifications\nAnalytical and Critical thinking.\nProblem-solving methodologies.\nStatistical Analysis.\nQuality Standards.\nSelf-starter/driven behavior.\nCollaborate and have a sense of teamwork and adaptability.\nCommunicate effectively to supervisors and peers. Initiate positive change with creative thinking.\nDrive for results. Support On-Time Delivery with high quality work.\nGeneral Applicable Company Competencies \nCommitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.\nPunctuality and dependability.\nAbility to be flexible and adapt to changing work priorities and stressful conditions.\nAdherence to all personnel policies, procedures, and standards of process as implemented by Watts.\nMaintain productive and collaborative relationships with other Watts employees.\nAdherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.\nWorking Conditions:\nWhile performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work in the office at the Vernon, BC location (Monday - Friday). Your scheduled work hours will be communicated to you by your manager.\nPhysical Requirements:\nSpecific physical abilities required for this position include, but are not limited to:\nAbility to remain seated at a desk or workstation for extended periods.\nAbility to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.\nAbility to physically move around the office, organize or transport files, packages, or other office-related materials.\nAbility to read documents, use a computer, and perform data entry tasks.\nAbility to communicate clearly with management and coworkers, particularly in meetings or phone calls.\nAbility to operate standard office equipment such as computers, printers, phones, and copiers.\nAbility to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.\nPay Range: \nThe expected salary range for this position is $29-$32 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications.\nNothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time.\n#LI Onsite\nWatts in it for You:\nCompetitive compensation based on your skills, qualifications and experience\n\nComprehensive medical and dental coverage, and registered retirement savings plans (RRSPs)\n\nContinued professional development opportunities and educational reimbursement\n\nAdditional perks such as fitness reimbursements and employee discount programs\n\nHow we work:\nAt Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.\nAnd this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.\nWatts is committed to integrity in everything we do and represent. In compliance with applicable provincial laws, if you believe this job posting may be fraudulent, please contact us  .\nWatts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, or local law. Consistent with the obligations of all applicable law, Watts will make reasonable accommodations for qualified individuals with disabilities. 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