{"id":226386,"url":"https://alion.io/job/wave-office-manager","title":"Office Manager","company":{"id":65,"name":"Wave","domain":"wave.com","url":"https://alion.io/company/wave","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":12,"ghost_share":0,"stale_share":0.417,"repost_share":0,"time_to_fill_p50_days":64,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":129000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1080},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Stripe","optional":false}],"status":"closed","first_seen_at":"2026-07-17T13:40:56Z","employer_posted_date":"2026-08-18","last_verified_at":"2026-09-28T12:41:29Z","board_verified":false,"closed_at":"2026-09-28T12:41:29Z","days_open":72,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":72},"description":"Our mission\nWe're making Africa the first cashless continent.\nIn 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason-the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.\nWe're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.\nOur goal is to make Africa the first cashless continent and that's where you come in...\nHow you'll help us achieve it\nWe are hiring a highly organized and proactive Office Manager who is passionate about fostering a positive, dynamic work environment. \nYou will be responsible for overseeing the daily operations of our office in the Gambia. You will play a key role in maintaining efficiency by managing administrative tasks, vendor relations, and providing general support to the team. \nIn this role, you'll;\nOversee and coordinate general office operations, ensuring it's running smoothly on a day-to-day basis.\nSupervise, mentor, train, and coach office management employees, delegating assignments to ensure maximum productivity.\nImplement and maintain procedures/office administrative systems. \nCoordinate domestic and international travel, including flights, hotels, and car rentals.\nManage office budget. \nEnsure that health and safety policies are up to date. \nOwn the purchase of office supplies, equipment, and furniture, and maintain adequate stock levels.\nDraft new contracts, write office management playbooks, create presentations, and other management-level reports.\nOrganize with maintenance companies to keep the office clean, safe and ensure that appliances are in good working condition. \nReport office progress to senior management and work with them to improve office operations and procedures. \nKey details\nLocation: You'll work from our office in Kotu. \nWork authorization in the Gambia.\nOur salaries are competitive and calculated using a transparent formula. \nWe offer generous health care insurance for yourself and your dependents.\nWe support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.\nWe help you live your fullest life now- we subsidize gym memberships and fitness classes.\nAirtime reimbursement.\nFree food and a beautiful office space.\nRequirements\n5+ years of experience in a similar position.\nA degree or professional experience Degree in Administration or logistics. \nExcellent command of written and spoken English.\nSpeak Wolof fluently.\nStrong administrative and organizational skills, with a proven track record of managing complex office environments.\nProven track record of dealing with external vendors and negotiating costs.\nYou might be a good fit if you\nDemonstrate resilience and can find effective solutions fast.\nAre meticulous and have excellent attention to detail, striving for excellence in all aspects of your work.\nAre self-driven and proactive, taking ownership of projects and initiatives. \nMaintain frequent communication to ensure coordination and collaboration across teams.\nHave strong adaptability and flexibility, quickly adjusting to changing needs and demands.\nAre willing to go above and beyond, to ensure all office management tasks are handled to the highest standard.\nOur team\nWe have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.\nWe're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.\nWe foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.\nWe raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.\nWe are on Y Combinator's top companies by revenue.\nHow to apply\nFill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.\nWe review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.\nWave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","description_format":"text","description_chars":4974,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Gym membership","Parental leave"],"hiring_locations":[{"name":"Gambia","iso":"GM","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Money Transfer & Remittances"],"lifecycle":[{"event":"open","at":"2026-09-05T09:23:38Z"},{"event":"close","at":"2026-09-28T12:41:29Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/wave-office-manager","json_url":"https://alion.io/job/wave-office-manager.json","meta":{"generated_at":"2026-09-29T00:36:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":442,"day_limit":5000,"remaining_today":4558,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}