{"id":3916124,"url":"https://alion.io/job/waystar-senior-site-reliability-engineer-ii","title":"Senior Site Reliability Engineer II","company":{"id":58893,"name":"Waystar","domain":"waystar.com","url":"https://alion.io/company/waystar","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Chaos Engineering","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Kubernetes","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false}],"status":"closed","first_seen_at":"2026-11-07T09:24:10Z","employer_posted_date":null,"last_verified_at":"2026-11-07T18:20:15Z","board_verified":false,"closed_at":"2026-11-07T18:20:15Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Waystar develops cloud-based healthcare payments technology for providers. The Senior Site Reliability Engineer II improves the reliability, scalability, and performance of critical platforms through automation, observability, incident leadership, and cross-functional technical initiatives.\n\nResponsibilities\nDesign, implement, and optimize solutions that improve system reliability, scalability, and performance\nDefine, measure, and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets\nDrive automation initiatives that reduce operational overhead and improve system stability\nIdentify opportunities to enhance platform resilience and operational efficiency\nServe as a technical lead during major production incidents and service disruptions\nConduct thorough root cause analyses and implement long-term corrective actions\nChampion blameless postmortems and continuous improvement practices\nDevelop and enhance incident response, recovery, and escalation processes\nLead cross-functional reliability and infrastructure initiatives\nMentor engineers and promote reliability best practices across teams\nInfluence architectural decisions to ensure reliability and scalability are incorporated early in the development lifecycle\nCollaborate with software engineering teams to improve deployment pipelines, infrastructure, and system design\nImprove observability through metrics, logging, tracing, and alerting solutions\nBuild and maintain dashboards, monitoring tools, and automated recovery mechanisms\nContinuously enhance system visibility, capacity planning, and operational readiness\nEvaluate and implement tools that improve reliability, performance, and developer productivity\n\nSkills\n7+ years of experience in Site Reliability Engineering (SRE), DevOps, Infrastructure Engineering, or a related field\nDeep expertise with cloud platforms such as AWS, GCP, and/or Azure\nStrong experience with Kubernetes and containerized environments\nHands-on experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation\nStrong knowledge of observability platforms, including Prometheus, Grafana, Splunk, or similar tools\nExperience designing, supporting, and troubleshooting distributed systems at scale\nStrong scripting or programming skills in Python, PowerShell, or similar languages\nExperience building and supporting CI/CD pipelines and automation frameworks\nExcellent communication, collaboration, and problem-solving skills\nDemonstrated ability to drive technical initiatives and influence across teams\nActive use of AI tools and technologies to improve productivity, innovation, and decision-making\nExperience leveraging AI solutions to automate workflows and streamline operational processes\nCuriosity and adaptability when evaluating emerging AI technologies and best practices\nCommitment to continuous learning and experimentation with evolving AI capabilities\nExperience supporting highly regulated or high-availability environments, such as healthcare, financial services, or other mission-critical industries\nFamiliarity with chaos engineering, performance optimization, and capacity planning methodologies\nSoftware development experience with strong coding skills in Python, Go, Bash, or related languages\nExperience implementing self-healing systems and automated remediation strategies\nBackground leading reliability initiatives in cloud-native environments\n\nBenefits\nBonus, if applicable\nCustomizable benefits package: 3 medical plans with Health Saving Account company match\nFor non-exempt team members: 3 weeks of paid time off starting, plus 13 paid holidays, including 2 personal floating holidays\nFor exempt team members: flexible time off plus 13 paid holidays\nPaid parental leave, including maternity and paternity leave\nEducation assistance opportunities\nFree LinkedIn Learning access\nFree mental health and family planning programs, including adoption assistance and fertility support\n401(K) program with company match\nPet insurance\nEmployee resource groups\n\nCompany Overview\nWaystar is a technology platform that provides healthcare revenue cycle management solutions. It was founded in 2017, and is headquartered in Louisville, Kentucky, USA, with a workforce of 1001-5000 employees. Its website is http://www.waystar.com.\n\nCompany H1B Sponsorship\nWaystar has a track record of offering H1B sponsorships, with 7 in 2026, 2 in 2025, 2 in 2024, 2 in 2023, 2 in 2022, 1 in 2021. 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