{"id":3157874,"url":"https://alion.io/job/waythrough-administratorreceptionist-2","title":"Administrator/Receptionist","company":{"id":2009570,"name":"Waythrough","domain":"waythrough.org.uk","url":"https://alion.io/company/waythrough","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":13,"ghost_share":0,"stale_share":0.538,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25877,"max":28453,"currency":"GBP","period":"year","gross":null,"usd_annual":38065},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-03T12:58:47Z","board_verified":false,"closed_at":"2026-11-03T12:58:47Z","days_open":12,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":12},"description":"Location: 35/37 Oxford Road, Abingdon, Oxfordshire, OX14 2EE\nWorking Hours: Part Time - 30 Hours Per Week\nWorking Pattern: 9:00am-3:00pm or 8:00am-2:00pm\nContract Type: Permanent\nSalary: £25,877.80 - £28,453.69 per annum\nPlease note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.\nAbout Waythrough\nWaythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.\nEvery year, we support around 125,000 people through nearly 200 services - and it’s all made possible by our 3,500 brilliant staff and volunteers.\nMake a real difference in your community\nAre you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it’s a chance to build meaningful relationships and create lasting change.\nMake a Real Difference Behind the Scenes\nAre you organised, approachable and passionate about providing excellent customer service?\nDo you enjoy being the first point of contact and helping things run smoothly in a busy environment?\nJoin our team at Waythrough as an Administrator/Receptionist and play an important role in supporting our colleagues, visitors, partners and external stakeholders.\nThis is more than an administrative role - it’s an opportunity to be part of an organisation making a real difference to people's lives every day.\nAbout the Role\nAs an Administrator/Receptionist, you will provide a wide range of administrative and organisational support, helping to ensure the smooth running of the reception and office environment.\nYou will be one of the first points of contact for employees, visitors, partners and external stakeholders, providing a friendly, professional and responsive service.\nWorking closely with the Office Manager and wider team, you will help coordinate day-to-day administrative tasks, support meetings and contribute to the effective running of the office.\nThis is a 30-hour-per-week role, with the option to work either 9:00am-3:00pm or 8:00am-2:00pm.\nWhat You'll Do\nAct as an assistant to the Office Manager and provide a welcoming and professional first point of contact for employees, visitors, partners and external stakeholders\n\nProvide excellent customer service, responding to enquiries appropriately and signposting or escalating when required\n\nManage reception and front-of-house duties, including maintaining the reception area, managing post and deliveries, supporting visitors, parking and access fobs, and meeting preparations\n\nProvide administrative support for a range of meetings, including distributing agendas, gathering information and taking minutes\n\nHelp identify and resolve administrative and office-related issues and make suggestions for improvements\n\nSupport projects and key tasks across Central Support teams to help meet business objectives and operational needs\n\nHandle information with discretion and maintain confidentiality at all times\n\nWork collaboratively with colleagues across Waythrough to help provide an effective and professional service\n\nThis is a varied and rewarding role where your organisation, communication skills and positive approach will help make a real difference to the people and teams we support.\nTo Succeed in This Role, You'll Need:\nExcellent organisation and interpersonal skills\n\nStrong verbal and written communication skills\n\nProficiency in Microsoft Office, including Outlook, Word and Teams\n\nThe ability to communicate confidently and professionally with a wide range of people\n\nThe ability to work with discretion, sensitivity and confidentiality\n\nThe ability to prioritise and manage your workload in a busy environment\n\nExperience in clerical, administrative or reception work\n\nExperience within a customer care, healthcare, education or social care setting\n\nA NVQ Level 3 in Business Administration or equivalent qualification is desirable, although relevant demonstrable experience may also be considered.\nExperience of working front of house within a busy head office environment would be an advantage.\nMost importantly, we are looking for someone who is kind, courageous and respectful, shares our values and is committed to providing a high-quality service.\nTo view full Job Description CLICK HERE\nWhat We Offer\nWe value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:\n27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)\n\nPension scheme with 4.5% employer contribution, matched up to 6.5%\n\nLife assurance (3× annual salary)\n\nEnhanced sick pay and family-friendly pay\n\nBirthday leave and the option to buy up to 5 extra days’ annual leave\n\nProfessional fee reimbursement for relevant qualifications\n\n24/7 online GP access and Employee Assistance Programme\n\nRecognition and long service awards via our Way to Go and Aspirations portals\n\n£500 Recommend a Friend bonus\n\nCycle to Work scheme and Credit Union membership\n\nDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good\n\nFree will writing service and wellbeing initiatives throughout the year\n\nInclusion and accessibility\nWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.\nWe have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.\nIf you need adjustments or support to apply, please email our recruitment team: \nClosing Date:\n2026-11-02","description_format":"text","description_chars":5855,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-23T15:05:54Z"},{"event":"close","at":"2026-11-03T12:58:47Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-05T06:29:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":38065,"is_top_pay":false},"html_url":"https://alion.io/job/waythrough-administratorreceptionist-2","json_url":"https://alion.io/job/waythrough-administratorreceptionist-2.json","meta":{"generated_at":"2026-11-05T12:35:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16299,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2009570},"rest":"https://alion.io/mcp/rest/get_company?id=2009570"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaythrough-administratorreceptionist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaythrough-administratorreceptionist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaythrough-administratorreceptionist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waythrough-administratorreceptionist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaythrough-administratorreceptionist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3157874}},{"tool":"search_jobs","arguments":{"company":"waythrough.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3157874},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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