{"id":1587290,"url":"https://alion.io/job/waythrough-dtoa-support-coordinator","title":"DTOA Support Coordinator","company":{"id":2009570,"name":"Waythrough","domain":"waythrough.org.uk","url":"https://alion.io/company/waythrough","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25877,"max":34240,"currency":"GBP","period":"year","gross":null,"usd_annual":45312},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-08T21:42:39Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"DTOA Support Co-ordinator - 2 Positions Available\nLocation: Working across the Northumbria Police Force area\nContract: Fixed-Term Until 31st March 2027\nHours: Monday - Friday, 8am - 4pm, with a 30 minute early finish on Fridays\nSalary: £25,877 - £34,240 per annum\nPlease note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.\nAbout Waythrough\nWaythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.\nEvery year, we support around 125,000 people through nearly 200 services - and it’s all made possible by our 3,500 brilliant staff and volunteers.\nMake a real difference in your community\nAre you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it’s a chance to build meaningful relationships and create lasting change.\nAbout the role\nWe are looking for a DTOA Support Co-ordinator to join our Drug Test on Arrest (DTOA) service, providing support to individuals who have received a positive drug test following arrest within Northumbria Police custody suites.\nThis is a really rewarding and interesting role where you will work both within custody settings and out in the local community, providing individuals with the support, advice and interventions they need to reduce the risk of returning to custody, you will manage a caseload of individuals, working alongside them to understand their needs and develop personalised support plans.\nYou will carry out assessments, risk assessments and risk management plans, ensuring that people receive the right support at the right time. You will also provide brief interventions, harm reduction advice, signposting and onward referrals across areas including substance use, mental health, employment, gambling, violence and domestic abuse.\nThe role involves working closely with colleagues, custody staff and a wide range of external agencies and professionals. You will spend a significant amount of time working independently, while remaining part of a collaborative team.\nYou will also be responsible for maintaining accurate records, completing case notes and ensuring information is recorded promptly on the relevant management information systems.\n\nAbou t you\nWe are looking for someone who can build positive relationships with people and adapt their approach to meet individual needs.\nYou will need:\nNVQ Level 3 in Health & Social Care, or an equivalent qualification or above.\nA full driving licence and access to your own vehicle.\nExperience of working with people with multiple needs and/or people who are vulnerable.\nExperience of completing assessments, risk assessments and support plans.\nAn understanding of safeguarding children and vulnerable adults.\nAn understanding of risk assessment and risk management.\nExperience of maintaining accurate records and using management information systems.\nKnowledge and understanding of issues affecting people who misuse substances and/or those involved in domestic or serious violence.\nThe ability to communicate effectively with service users, professionals, family members and carers.\nProficiency in Microsoft Office/Outlook.\nExperience of multi-agency working, working within a criminal justice or secure environment, and knowledge of harm reduction would also be beneficial.\nTransferable experience is welcomed, so if you have the right skills and experience from another setting, we would encourage you to apply.\nPlease note: The role requires an Enhanced DBS with Adult Barred List check, alongside police vetting/NPPV Level 2.\nIf you're looking for a role where no two days are the same and where you can make a genuine difference to people who may be facing multiple challenges, we'd love to hear from you.\nTo view the full job description and person specification, CLICK HERE. \nWhat We Offer\nWe value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:\n27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)\n\nPension scheme with 4.5% employer contribution, matched up to 6.5%\n\nLife assurance (3× annual salary)\n\nEnhanced sick pay and family-friendly pay\n\nBirthday leave and the option to buy up to 5 extra days’ annual leave\n\nProfessional fee reimbursement for relevant qualifications\n\n24/7 online GP access and Employee Assistance Programme\n\nRecognition and long service awards via our Way to Go and Aspirations portals\n\n£500 Recommend a Friend bonus\n\nCycle to Work scheme and Credit Union membership\n\nDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good\n\nFree will writing service and wellbeing initiatives throughout the year\n\nInclusion and accessibility\nWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.\nWe have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.\nIf you need adjustments or support to apply, please email our recruitment team: \nClosing Date:\n2026-10-09","description_format":"text","description_chars":5452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Continuing Education","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-01T15:16:30Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-08T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.4,"p_room":0.75,"age_days":13,"expected_fill_days":15,"reasons":["conf:1","stale_co","win:late","comp:brand"],"computed_at":"2026-10-08T05:49:30Z"},"pay":{"stated_usd_annual":45312,"is_top_pay":false},"html_url":"https://alion.io/job/waythrough-dtoa-support-coordinator","json_url":"https://alion.io/job/waythrough-dtoa-support-coordinator.json","meta":{"generated_at":"2026-10-09T02:25:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":298,"day_limit":5000,"remaining_today":4702,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2009570},"rest":"https://alion.io/mcp/rest/get_company?id=2009570"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaythrough-dtoa-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaythrough-dtoa-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaythrough-dtoa-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waythrough-dtoa-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaythrough-dtoa-support-coordinator"}]}