{"id":3747867,"url":"https://alion.io/job/waythrough-it-business-administrator","title":"IT Business Administrator","company":{"id":2009570,"name":"Waythrough","domain":"waythrough.org.uk","url":"https://alion.io/company/waythrough","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":14,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-04T14:04:18Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T00:25:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"IT Business Administrator\nLocation: Home Based (Occasional travel when needed)\nWorking Hours: 37 Hours\nContract Type: Fixed Term 12 Months\nSalary: £25,877.80 - £28,453.69\nPlease note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.\nAbout Waythrough\nWaythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.\nEvery year, we support around 125,000 people through nearly 200 services - and it’s all made possible by our 3,500 brilliant staff and volunteers.\nMake a real difference in your community\nAre you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it’s a chance to build meaningful relationships and create lasting change.\nAbout the Role\nWe are looking for an organised, proactive and detail-oriented IT Business Administrator to join our IT & Digital team at Waythrough.\nIn this role, you will provide essential administrative support to ensure the smooth day-to-day running of our IT services. You will be responsible for supporting financial administration, maintaining accurate records, coordinating IT equipment and assisting with a range of operational activities.\nWorking closely with the Head of IT Service Delivery and wider IT & Digital team, you will play an important role in ensuring our systems, processes and services operate efficiently, helping us deliver effective support to colleagues across the organisation.\nThis is a great opportunity for someone with strong administrative skills who enjoys working in a busy environment and wants to contribute to the work of a national charity.\nKey Duties\nProvide day-to-day administrative support to the IT & Digital team, including diary management, meeting coordination and document preparation.\nRaise purchase orders, process invoices and liaise with suppliers to resolve financial and payment queries.\nMaintain accurate records of IT purchases, contracts, software licences, renewals and supplier information.\nSupport the management of IT equipment, including laptops and mobile phones, ensuring asset records and inventories are kept up to date.\nAssist with administrative processes relating to new starters, leavers, equipment requests and service changes.\nPrepare and maintain spreadsheets, reports, trackers, meeting notes and other key documentation.\nSupport IT projects and service developments through administrative coordination, logistics and asset management.\nIdentify opportunities to improve administrative processes and contribute to the efficient running of IT services.\nProvide administrative support for travel, accommodation and vehicle bookings when required.\nAbout You\nWe are looking for someone who is highly organised, adaptable and confident managing a variety of administrative tasks while maintaining excellent attention to detail.\nYou will have:\nPrevious administrative or business support experience, or an A-Level qualification (or equivalent).\nStrong IT skills, including proficiency in Microsoft Office applications such as Excel, Word and Outlook.\nExcellent organisational and time management skills, with the ability to prioritise competing tasks and meet deadlines.\nStrong written and verbal communication skills, with the confidence to work with colleagues and external suppliers.\nExcellent attention to detail and the ability to maintain accurate records while working at pace.\nGood problem-solving skills and a proactive approach to identifying improvements.\nA professional, patient and customer-focused approach to supporting others.\nThe flexibility and resilience to adapt to changing priorities in a busy working environment.\nPrevious experience working within an IT, digital or service delivery environment, or a qualification in Business Administration, would be advantageous but is not essential.\nMost importantly, you will share Waythrough's values of Kindness, Courage and Respect and be committed to supporting the delivery of high-quality services that make a positive difference.\nFor Full Job Description Please Click Here\nWhat We Offer\nWe value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:\n27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)\n\nPension scheme with 4.5% employer contribution, matched up to 6.5%\n\nLife assurance (3× annual salary)\n\nEnhanced sick pay and family-friendly pay\n\nBirthday leave and the option to buy up to 5 extra days’ annual leave\n\nProfessional fee reimbursement for relevant qualifications\n\n24/7 online GP access and Employee Assistance Programme\n\nRecognition and long service awards via our Way to Go and Aspirations portals\n\n£500 Recommend a Friend bonus\n\nCycle to Work scheme and Credit Union membership\n\nDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good\n\nFree will writing service and wellbeing initiatives throughout the year\n\nInclusion and accessibility\nWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.\nWe have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.\nIf you need adjustments or support to apply, please email our recruitment team: \nClosing Date:\n2026-11-25","description_format":"text","description_chars":5700,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-11-04T14:04:18Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-06T06:20:25+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:5","stale_co","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/waythrough-it-business-administrator","json_url":"https://alion.io/job/waythrough-it-business-administrator.json","meta":{"generated_at":"2026-11-06T06:44:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11861,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2009570},"rest":"https://alion.io/mcp/rest/get_company?id=2009570"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaythrough-it-business-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaythrough-it-business-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaythrough-it-business-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waythrough-it-business-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaythrough-it-business-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3747867}},{"tool":"search_jobs","arguments":{"company":"waythrough.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3747867},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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