{"id":1913120,"url":"https://alion.io/job/waythrough-receptionist-administrator","title":"Receptionist Administrator","company":{"id":2009570,"name":"Waythrough","domain":"waythrough.org.uk","url":"https://alion.io/company/waythrough","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25877,"max":28453,"currency":"GBP","period":"year","gross":null,"usd_annual":37544},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T15:21:44Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-08T21:42:39Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Receptionist Administrator - Likewise Sheffield\nLocation: Portland House, Sheffield\nWorking Hours: Full time, Monday-Friday, 9am-5pm, including Thursday late cover until 7pm on a rota basis\nContract Type: Full Time\nSalary: £25,877.80 - £28,453.69 per annum\nPlease note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.\nAbout Waythrough\nWaythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.\nEvery year, we support around 125,000 people through nearly 200 services - and it’s all made possible by our 3,500 brilliant staff and volunteers.\nMake a real difference in your community\nAre you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it’s a chance to build meaningful relationships and create lasting change.\nAbout the Service:\nLikewise Sheffield supports people affected by drug and alcohol use, providing access to treatment and support to help people make positive changes in their lives.\nBased at Portland House, you'll be part of a busy service where the reception and administration team plays a vital role in supporting both the people accessing our services and the colleagues working with them.\nAbout the Role:\nWe’re looking for a motivated and enthusiastic Receptionist Administrator to provide reception and general administrative support to our teams at Portland House.\nAs part of our front-of-house team, you'll often be the first person someone meets when accessing the service. You'll provide a warm, calm and welcoming environment while ensuring people are directed to the right appointment, professional or source of support.\nThis is a varied and fast-paced role requiring you to balance reception responsibilities with day-to-day administrative tasks. You'll work closely with colleagues across the service and professionals from other organisations, including Probation.\nIf you're adaptable, organised and comfortable working as part of a busy team, this is an opportunity to use your skills in a role that directly supports the delivery of an important community service.\nWhat You’ll Do:\nProvide a warm, calm and welcoming first point of contact for people accessing Likewise, visitors and professionals.\nWelcome and book people in for appointments, liaising with colleagues and external professionals, including Probation.\nSupport people arriving without appointments to access appropriate support through the service's duty systems or arrange suitable appointments following guidance from colleagues.\nRespond professionally to enquiries and ensure people are directed to the appropriate person or service.\nHelp maintain a welcoming, organised and professional reception environment throughout the day.\nMaintain staff and visitor signing-in records and associated documentation.\nReceive, date stamp and distribute incoming post and support with outgoing post when required.\nSupport the Admin Lead with administrative tasks including data entry and monitoring email inboxes.\nWork collaboratively with the wider team, managing allocated tasks and priorities effectively.\nProvide additional general administrative support to help the service operate efficiently.\nTo Succeed in This Role, You’ll Need:\nPrevious reception experience, with the confidence to be a welcoming and professional first point of contact.\nPrevious experience working within an administrative or office environment.\nExcellent organisational skills and the ability to manage several tasks and priorities effectively.\nStrong verbal and written communication skills.\nThe ability to remain calm, professional and approachable within a busy reception environment.\nConfidence communicating with a range of people, including those accessing the service, visitors, colleagues and external professionals.\nA flexible and adaptable approach to your work.\nThe ability to work effectively as part of a team while taking responsibility for your own allocated tasks.\nGood attention to detail and confidence completing administrative and data-entry tasks.\nTo see the full job description please click here.\nAt Waythrough, our values of Kindness, Courage and Respect shape how we work with the people we support, our colleagues and our communities.\nIf you're looking for a varied reception and administration role where your organisation, communication and people skills can make a genuine difference, we’d love to hear from you.\nWhat We Offer\nWe value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:\n27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)\n\nPension scheme with 4.5% employer contribution, matched up to 6.5%\n\nLife assurance (3× annual salary)\n\nEnhanced sick pay and family-friendly pay\n\nBirthday leave and the option to buy up to 5 extra days’ annual leave\n\nProfessional fee reimbursement for relevant qualifications\n\n24/7 online GP access and Employee Assistance Programme\n\nRecognition and long service awards via our Way to Go and Aspirations portals\n\n£500 Recommend a Friend bonus\n\nCycle to Work scheme and Credit Union membership\n\nDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good\n\nFree will writing service and wellbeing initiatives throughout the year\n\nInclusion and accessibility\nWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.\nWe have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.\nIf you need adjustments or support to apply, please email our recruitment team: \nClosing Date:\n2026-11-06","description_format":"text","description_chars":6069,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T15:21:44Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-08T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.578,"p_room":1,"age_days":2,"expected_fill_days":15,"reasons":["conf:1","stale_co","win:early","comp:brand"],"computed_at":"2026-10-08T05:49:30Z"},"pay":{"stated_usd_annual":37544,"is_top_pay":false},"html_url":"https://alion.io/job/waythrough-receptionist-administrator","json_url":"https://alion.io/job/waythrough-receptionist-administrator.json","meta":{"generated_at":"2026-10-09T02:39:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":921,"day_limit":5000,"remaining_today":4079,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2009570},"rest":"https://alion.io/mcp/rest/get_company?id=2009570"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaythrough-receptionist-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaythrough-receptionist-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaythrough-receptionist-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waythrough-receptionist-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaythrough-receptionist-administrator"}]}