{"id":3747868,"url":"https://alion.io/job/waythrough-recovery-coordinator-11","title":"Recovery Coordinator","company":{"id":2009570,"name":"Waythrough","domain":"waythrough.org.uk","url":"https://alion.io/company/waythrough","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":14,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25877,"max":34240,"currency":"GBP","period":"year","gross":null,"usd_annual":45938},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T14:04:18Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T08:11:02Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Location: Sunderland Road, Horden, Peterlee, SR8 4NU\nWorking Hours: 37 hours per week, Monday to Friday, 9am-5pm. You will also be required to work one Saturday morning, 9am-12pm, within each 3-month period.\nContract Type: Fixed Term - 12 months\nSalary: £25,877.80 - £34,240.03\nPlease note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.\nAbout Waythrough\nWaythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.\nEvery year, we support around 125,000 people through nearly 200 services - and it’s all made possible by our 3,500 brilliant staff and volunteers.\nMake a real difference in your community\nAre you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it’s a chance to build meaningful relationships and create lasting change.\nAbout the Role\nWe’re excited to offer a 12-month fixed-term opportunity for a Recovery Coordinator to join our East Durham team.\nThis is a dynamic and rewarding role where you’ll support adults affected by drug and alcohol use throughout their treatment and recovery journey.\nYou’ll manage your own caseload, creating, implementing and reviewing personalised recovery and treatment plans, while building meaningful and trusting relationships with the people we support.\nYou’ll work with individuals at different stages of their recovery journey - from initial engagement and assessment, through structured treatment, to exiting treatment and accessing sustained recovery and aftercare.\nYou’ll play an important role in helping people reduce substance-related harm and make positive, sustainable changes in their lives, while also contributing to safer and healthier communities.\nWorking as part of our East Durham team, you’ll collaborate with colleagues and partner agencies to provide person-centred, coordinated support that reflects the individual needs and goals of each person.\nEvery day brings new challenges, rewarding conversations and the opportunity to make a genuine difference.\nWhat You’ll Do\nManage a caseload, creating, implementing and reviewing ongoing recovery and treatment plans.\nSupport individuals to progress from initial engagement into structured treatment.\nComplete assessments and identify individual needs, strengths, goals and areas of risk.\nSupport people throughout their treatment journey, from initial assessment through to exiting treatment, sustained recovery and aftercare.\nBuild positive, trusting relationships that encourage engagement and promote lasting recovery.\nProvide person-centred support and interventions based on individual needs and recovery goals.\nContribute to reducing substance-related harm to individuals and the wider community.\nWork collaboratively with colleagues, partner agencies and other professionals to ensure people receive coordinated and appropriate support.\nHelp individuals access appropriate health, wellbeing, housing, employment, family and community resources.\nIdentify and respond appropriately to safeguarding concerns, risk and changes in presentation, escalating where required.\nMaintain accurate and timely records in line with service and organisational requirements.\nSupport individuals to develop practical strategies that promote independence, wellbeing and sustained recovery.\nEncourage individuals to recognise their strengths, build resilience and work towards their own recovery goals.\nContribute to a positive, supportive and inclusive team environment.\nWork flexibly in response to the needs of the people we support and the wider service.\nWhat You’ll Bring\nWe’re looking for someone who is compassionate, motivated and passionate about helping people achieve meaningful change.\nYou’ll ideally have some experience of working with vulnerable adults, alongside an understanding of the challenges faced by people affected by drug and/or alcohol use.\nYou’ll also bring:\nA genuine interest in being part of Waythrough’s mission and vision.\nExperience of working or volunteering with adults at risk, particularly in relation to drug and/or alcohol use.\nA passion for helping others and supporting people to make positive changes.\nStrong communication and relationship-building skills.\nThe ability to build trusting relationships with people who may have complex needs.\nA compassionate, non-judgemental and person-centred approach.\nThe ability to manage your own caseload and work effectively both independently and as part of a wider team.\nThe ability to recognise and respond appropriately to risk and safeguarding concerns.\nA commitment to promoting dignity, respect, choice and independence.\nA driving licence is preferred but not essential.\nMost importantly, we’re looking for someone who genuinely wants to make a difference someone who can see the person beyond their circumstances and support them to make positive, sustainable changes in their lives.\nThis experience could come from paid employment, volunteering or other relevant experience. CLICK HERE\nWhat We Offer\nWe value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:\n27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)\n\nPension scheme with 4.5% employer contribution, matched up to 6.5%\n\nLife assurance (3× annual salary)\n\nEnhanced sick pay and family-friendly pay\n\nBirthday leave and the option to buy up to 5 extra days’ annual leave\n\nProfessional fee reimbursement for relevant qualifications\n\n24/7 online GP access and Employee Assistance Programme\n\nRecognition and long service awards via our Way to Go and Aspirations portals\n\n£500 Recommend a Friend bonus\n\nCycle to Work scheme and Credit Union membership\n\nDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good\n\nFree will writing service and wellbeing initiatives throughout the year\n\nInclusion and accessibility\nWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.\nWe have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.\nIf you need adjustments or support to apply, please email our recruitment team: \nClosing Date:\n2026-11-19","description_format":"text","description_chars":6643,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-11-04T14:04:18Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.675,"p_room":1,"age_days":5,"expected_fill_days":18,"reasons":["conf:9","stale_co","wave","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":45938,"is_top_pay":false},"html_url":"https://alion.io/job/waythrough-recovery-coordinator-11","json_url":"https://alion.io/job/waythrough-recovery-coordinator-11.json","meta":{"generated_at":"2026-11-10T08:33:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19809,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2009570},"rest":"https://alion.io/mcp/rest/get_company?id=2009570"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaythrough-recovery-coordinator-11"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaythrough-recovery-coordinator-11"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaythrough-recovery-coordinator-11"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waythrough-recovery-coordinator-11\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaythrough-recovery-coordinator-11"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3747868}},{"tool":"search_jobs","arguments":{"company":"waythrough.org.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3747868},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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