{"id":2876348,"url":"https://alion.io/job/waythrough-social-isolation-support-coordinator","title":"Social Isolation Support Coordinator","company":{"id":2009570,"name":"Waythrough","domain":"waythrough.org.uk","url":"https://alion.io/company/waythrough","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":14,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":34240,"currency":"GBP","period":"year","gross":null,"usd_annual":45565},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T21:35:56Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-20T02:02:49Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Social Isolation Support Coordinator\nLocation: Newton Aycliffe Hub, County Durham (DL5 7DZ)\nSalary: £25,877.80 will be starting salary, with full earning potential up to £34,240\nContract: 12-month fixed-term contract\nHours: 37 hours per week, Monday - Thursday, 9am-5pm & Friday, 9am-4.30pm\nPlease note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.\nAbout Waythrough\nWaythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.\nEvery year, we support around 125,000 people through nearly 200 services - and it’s all made possible by our 3,500 brilliant staff and volunteers.\nMake a real difference in your community\nAre you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it’s a chance to build meaningful relationships and create lasting change.\nAbout the role\n At Waythrough, we’re looking for a compassionate and motivated Social Isolation Support Coordinator to join our Community Services team. This is an exciting opportunity to join a new role supporting adults aged 55 and over who may be experiencing loneliness, social isolation, poor mental wellbeing or difficulties accessing their local community.\nYou’ll work directly with individuals on a one-to-one basis, helping them build confidence, improve their wellbeing and develop meaningful social connections. You’ll support people to identify their goals, explore opportunities within their communities and access the services and activities that can make a real difference to their lives.\nAs this is a new role, you’ll have the opportunity to shape how the service develops, build relationships with local organisations and demonstrate the positive impact this support can have. Your work will help us show commissioners the value of the service and its potential to improve outcomes for local people.\n\nWhat will you be doi ng?\nAs a Social Isolation Support Coordinator, you will:\nWork with individuals to understand their needs, strengths, goals and the barriers they face.\nDevelop personalised support plans focused on improving wellbeing, confidence and independence.\nProvide practical and emotional support to people experiencing loneliness, anxiety, low confidence or social isolation.\nHelp individuals access local community groups, activities, volunteering opportunities and other support services.\nAccompany people to initial appointments or community activities where appropriate, helping them feel confident taking the next steps.\nProvide information, advice and signposting to relevant health, social care, housing, welfare and community services.\nBuild positive working relationships with local organisations and community partners.\nMonitor progress, review support plans and maintain accurate records of outcomes.\nRecognise safeguarding concerns and follow the appropriate procedures to help keep people safe.\nYou’ll work independently, managing your own caseload while building a strong network of local connections to help people access the support they need.\nWhat are we looking for?\nWe’re looking for someone who is approachable, empathetic and confident in building relationships with people from a range of backgrounds. You’ll understand the impact loneliness and social isolation can have on someone’s life and be passionate about helping people feel valued, connected and empowered.\nYou will have:\nExperience working with vulnerable adults, older people or individuals with wellbeing needs.\nAn understanding of the causes and impact of loneliness and social isolation.\nExperience assessing individual needs and developing support plans.\nKnowledge of safeguarding principles and procedures.\nExcellent communication and interpersonal skills.\nThe ability to motivate and empower individuals to achieve positive outcomes.\nThe ability to work independently and manage your own caseload.\nA full driving licence and access to a vehicle, as required for the role.\nA relevant qualification in health and social care, community development, counselling, advice and guidance, or a related field would be desirable.\nExperience in social prescribing, community navigation or wellbeing support would also be beneficial. However, we welcome applications from people with transferable skills who can demonstrate the ability to engage effectively with individuals and build positive, trusting relationships.\nTo view the full job description and person specification, CLICK HERE. \nWhat We Offer\nWe value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:\n27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)\n\nPension scheme with 4.5% employer contribution, matched up to 6.5%\n\nLife assurance (3× annual salary)\n\nEnhanced sick pay and family-friendly pay\n\nBirthday leave and the option to buy up to 5 extra days’ annual leave\n\nProfessional fee reimbursement for relevant qualifications\n\n24/7 online GP access and Employee Assistance Programme\n\nRecognition and long service awards via our Way to Go and Aspirations portals\n\n£500 Recommend a Friend bonus\n\nCycle to Work scheme and Credit Union membership\n\nDiscounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good\n\nFree will writing service and wellbeing initiatives throughout the year\n\nInclusion and accessibility\nWaythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.\nWe have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.\nIf you need adjustments or support to apply, please email our recruitment team: \nClosing Date:\n2026-11-02","description_format":"text","description_chars":6109,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-19T21:35:56Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-20T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:3","stale_co","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":45565,"is_top_pay":false},"html_url":"https://alion.io/job/waythrough-social-isolation-support-coordinator","json_url":"https://alion.io/job/waythrough-social-isolation-support-coordinator.json","meta":{"generated_at":"2026-10-20T09:17:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10141,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2009570},"rest":"https://alion.io/mcp/rest/get_company?id=2009570"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwaythrough-social-isolation-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwaythrough-social-isolation-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwaythrough-social-isolation-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/waythrough-social-isolation-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwaythrough-social-isolation-support-coordinator"}]}