{"id":4336723,"url":"https://alion.io/job/wcs-org-supervisor-bronx-zoo-security","title":"Supervisor, Bronx Zoo Security","company":{"id":1758465,"name":"WCS.org","domain":"wcs.org","url":"https://alion.io/company/wcs-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BrassRing","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58900,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T15:46:05Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"BZ-SECURITY\nPosition: Supervisor, Bronx Zoo SecurityReports to: Assistant Manager of Security\nPositions Managed: Zoological Park Maintainers, Assistant Zoological Park Maintainers, and Seasonal Security Guards\nLocation: Bronx Zoo / In Person\nDepartment: Bronx Zoo Security\nScope: Site\nPosition Type: Full Time\nPay Range: $58,900 - $70,000\nAbout Wildlife Conservation Society (WCS):\nWCS stands for wildlife and wild places. As the world’s premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run field programs spanning 60 countries and the entire ocean. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our more than 4,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission.\nJob Summary:\nThe Supervisor of Bronx Zoo Security oversees assigned Security personnel and daily shift operations to help maintain a safe and secure environment for guests, employees, animals, and facilities. Reporting to the Assistant Manager of Security, the Supervisor directs patrols and post assignments, monitors radio communications, responds to incidents, and ensures staff follow established procedures and standards. This is a hands-on frontline supervisory role focused on coverage, readiness, communication, incident documentation, and professional guest interactions. The Supervisor emphasizes prevention and deescalation, promptly notifies senior management of significant concerns, and coordinates with emergency responders as directed.\nMajor Responsibilities:\nLeadership & Shift Supervision\nSupervise Zoological Park Maintainers, Assistant Zoological Park Maintainers, and seasonal guards assigned to Security; provide daily direction, coaching, and feedback on performance and professional conduct.\nAssign and verify security posts, patrol routes, breaks, and relief coverage according to approved schedules and direction from the Assistant Manager and/or Manager.\nMonitor attendance and shift coverage, address immediate staffing gaps within established authority, and promptly communicate call-outs, overtime needs, and other scheduling concerns to senior management.\nReinforce WCS policies, post orders, uniform standards, guest service expectations, and safe work practices; document and elevate personnel concerns as appropriate. \nSecurity Operations & Public Safety\nOversee assigned security activity, including patrols, service and employee entrances, access-controlled areas, buildings, exhibits, and other designated locations.\nMonitor radio traffic and dispatch requests for assistance; respond to or direct staff to incidents involving disruptive behavior, theft, vandalism, trespass, suspicious activity, or other security concerns.\nPromote calm, respectful guest interactions and de-escalation; request NYPD or other emergency assistance when necessary and follow established notification procedures.\nInspect post readiness, security logs, key controls, and patrol records; report operational deficiencies or equipment concerns to the Assistant Manager.\nAssist with lost-child reunification, lost-property procedures, crowd management, and special-event security assignments. \nEmergency Response & Incident Reporting\nAct as a first-line Security supervisor during medical calls, fire alarms, severe weather, evacuations, animal-related emergencies, and other incidents, following approved response procedures and incident command directions.\nAssist with scene safety, access control, perimeter support, crowd direction, and coordination with designated park personnel, NYPD, FDNY, and EMS as needed.\nPrepare accurate incident reports, shift summaries, patrol records, and other documentation; promptly escalate serious incidents and preserve relevant information according to WCS procedures.\nParticipate in emergency drills, required training, and shift briefings; ensure assigned employees understand immediate response and notification expectations.\nEquipment, Compliance & Coordination\nCheck the readiness and proper use of radios, keys, alarms, access controls, and other assigned security equipment; report malfunctions and assist with inventory and follow-up.\nConfirm staff follow applicable Security procedures and assigned training requirements; alert management to missing records, expired credentials, or compliance concerns.\nCommunicate shift handoffs, outstanding incidents, staffing issues, and operational needs to the Assistant Manager and/or Manager, and incoming supervisors.\nWork cooperatively with Animal, Operations, Maintenance, Admissions, Health Services, and other Bronx Zoo departments to support safe and effective park operations.\nModel WCS mission, vision, and values and perform other duties as assigned.","description_format":"text","description_chars":5076,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Environmental Science","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-15T15:46:05Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":26,"reasons":["conf:1","win:early"],"computed_at":"2026-11-15T17:21:10Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/wcs-org-supervisor-bronx-zoo-security","json_url":"https://alion.io/job/wcs-org-supervisor-bronx-zoo-security.json","meta":{"generated_at":"2026-11-15T17:21:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9371,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758465},"rest":"https://alion.io/mcp/rest/get_company?id=1758465"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwcs-org-supervisor-bronx-zoo-security"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwcs-org-supervisor-bronx-zoo-security"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwcs-org-supervisor-bronx-zoo-security"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wcs-org-supervisor-bronx-zoo-security\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwcs-org-supervisor-bronx-zoo-security"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4336723}},{"tool":"search_jobs","arguments":{"company":"wcs.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4336723},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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