{"id":2439452,"url":"https://alion.io/job/wdtmilk-dispatch-driver-supervisor-portales","title":"Dispatch - Driver Supervisor - Portales","company":{"id":4421626,"name":"WDT","domain":"wdtmilk.com","url":"https://alion.io/company/wdtmilk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portales, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6679},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-19T06:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T22:42:57Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Job Summary: The Driver Supervisor is responsible for managing and coordinating the activity of drivers and assigned resources. This position ensures customers receive the highest level of service while operating efficiently in accordance with safety and regulatory requirements.\nSupervisory Responsibilities:\nOrganizes and oversees the schedules and work of drivers\nDirects assigned tasks and provides assistance as needed\nRecruits and interviews prospective employees and chooses the best applicant based on skills, knowledge, and abilities required for the job\nProvides orientation and training for new employees\nConducts performance evaluations that are timely and constructive\nCommunicates expectations, coaches for improvement and distributes discipline as necessary according to policy\n\nEssential Job Functions:\nSupervise drivers efficiently by using PeopleNet tools including but not limited to on time performance, preferred routes, unauthorized stops, accuracy of detention requests, and truck performance\nDispatch drivers by using PeopleNet/check calls and work with Planners as applicable to set up routes\nAssist drivers with resolving any issues they may encounter\nCapture all load information and maintain TMW in real time\nCheck all loads daily for on time delivery and communicate with Planners and Customer Service Representatives as applicable on any issues\nDetermine daily capacity of freight and available resources through check calls, hours of service, and maintain a daily list of assets and their locations\nMaintain Totalmail within TMW in a timely manner by responding to driver messages, correcting errors, processing detention requests, and determining drivers who aren't utilizing it\nTrack and document driver service failures\nMaintain a current list of assigned trucks for drivers\nBroker freight loads out of assigned geographical area via phone calls and either emailing or faxing rate confirmations with approved rates from Planners or Customer Service Representatives as applicable\nProvide AM/PM yard checks at the dairies and drop yards and compare with the schedules to ensure loads are picked up in a timely fashion and that the oldest milk is being moved first\nMaintain adequate numbers of loadable trailers at these locations\nUtilize Lat-Lon to track loads, ensure efficient use of all trailer inventories\nWork with maintenance to fix equipment issues and schedule routine maintenance\nReview Driver/Truck Performance including average miles, deadhead percentage, customer service late/missed loads\nReview driver's license and DOT physical status and remind drivers to renew with the safety department\nResponsible for the collection of drug and alcohol screening tests and maintaining certification per regulations\nSchedule driver home time/vacation time as needed\nReview truck idle time and truck utilization reports to better utilize equipment\nAnswer the phone in a professional manner\nOther duties as assigned\n\nQualifications: \n\nRequired: \nHigh School Diploma or equivalent\nValid Driver’s license in state of residency with acceptable driving record\nMust be able to pass a pre-employment drug test and submit to the company random drug and alcohol program\nProficient in basic computer skills, Microsoft Office suite, and Google Workspace\nCommunicate effectively and professionally with all levels of internal and external staff\nManage multiple tasks independently to meet deadlines\nAbility to adapt to changing schedules and priorities\nAbility to work any schedule including nights, weekends, and holidays\nStrong attention to detail and problem-solving skills\n\nPreferred: \nKnowledge of DOT, FMCSA regulations, or the transportation industry\nEntry-level knowledge of TMW software\n\nPhysical Requirements:\nPhysical Demands: Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended periods. This is mostly a sedentary office classification, although standing in outdoor work areas and walking between terminals, safety lane, and commercial motor vehicles (CMV) operating areas for short periods can be necessary. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.\n\nWork Environment: The duties of this job are performed in both an office environment, a commercial motor vehicle terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office/CMV equipment. 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